Collections And Property Revenue Officer

Work type

Temporary Full Time
Location

Dandenong
Department

Corporate Development
Band 5 $80,382 - $+2,7+6 per annum (plus superannuation)

Temporary Full Time (12 months)
About Us

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 12+ square kilometres and has a population of over 16+,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately +00 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.

About the role

The Property Rating department is currently seeking an enthusiastic and passionate learner who is an outstanding team player and looking to work with the Property Revenue team to join us in the role Collections Property Revenue Officer on a 12-month temporary full-time basis.

The primary objectives of the position are to deliver high levels of customer service and be effective and efficient in its operations, provide efficient and effective debt collection, payment plan implementation, monitoring and advise to ratepayers, rates administrative assistance for the Property Revenue team, assist with maintaining an accurate rating financial database, implementation of a guideline for the Name and Address Records system and to ensure compliance with the relevant Acts, policies, procedures, practices, and systems as they relate to the Property Revenue functions.

About you

To be successful in this role, you will have demonstrated knowledge and understanding of the following:

Excellent organisational skills and ability to work as an effective team member are essential as well as being able to manage and prioritise workload.
Must be a professional communicator who is experienced in dealing with internal stakeholders.
Knowledge of the Property Rating functions and legislations, debt collection experience as well as proficiency in the operation of relevant systems (Property Revenue) and Microsoft Office with intermediate to advanced excel skills is essential.
Please ensure you address the key selection criteria outlined in the position description as part of your application.

You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.

The successful candidate will be asked to produce a clear Working with Children Check and will be asked to consent to a national police check (and where relevant an ‘international criminal history check’), subject to the operation of spent conviction laws. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Benefits of working with us

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.

Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

Our benefits include

Competitive salary
Salary sacrifice childcare (where available)
Flexible working options supported including hybrid work
Access to learning development programs including study assistance
Reward recognition programs
Health initiatives
Access to our support and wellbeing programs
A vibrant social club
For more information about our benefits, please visit our careers page: Working with Us

Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Council is commitment to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.

To apply

To apply for this position please complete the online application form, including:

Your resume
A brief cover letter
Response to key selection criteria
You will be required to answer selection questions as part of the application process. The selection process also includes the requirement for reference checks.

Position Description: Collections and Property Revenue Officer - 438.5 KB

Further information: Sally Wright, 8571 5254
Applications close: 5pm, Monday, 7 July 2025 Read more