Colleague Banking Executive - Work In Any Capital City

Job details
Job type
Permanent
Full-time
 
Location
Australia•Hybrid work
 
Full job description
Colleague Banking Executive - Work In Any Capital City

Job number: 801738
Primary position location: Hybrid: Work from any Capital City in Australia
Category: Banking Financial Services
Work type: Permanent Full time
Closing at: Jul 7 2025 - 23:55 AEST
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Our Colleague Banking team is a newly created team to help our colleagues achieve their everyday banking and home ownership goals.
We look after customers whether it’s a growing family, experienced investor, or first-time buyer, NAB lenders help our customers purchase their dream home and climb the property ladder.
We are looking for a highly experienced banker to help our own colleagues with their homeowner ship and everyday banking journey.
Day to day you will:

Use your expertise to add value to every colleague and offer advice and solutions tailored to their needs specialising in dealing with senior stakeholders with complex lending needs
Use the NAB Customer Conversations framework in every interaction to identify your colleague’s goals and needs for all their banking to deepen relationships
Stay connected and support existing colleague to understand what may have changed and invite them in for an appointment
Set colleagues up digitally and educate them on managing their loans and banking in the NAB App
Provide a simple and fast application process for colleague by using the ways of working operating rhythm, SOPs and guides and NAB systems to deliver a consistently great experience
Have a relentless focus on quality and compliance and adhering to the required standards
Support your broader team to ensure colleagues are not impacted by team leave or vacancies
Manage operational and legislative risk effectively and have a genuine focus on continuous improvement and executional excellence
Contribute to a collaborative and open communication environment within your broader team. Attend regular team meetings and contribute to knowledge sharing and best practices with your team members.
Supporting the development of Colleague Banking Specialists
You will have:

Proven experience in home lending with a deep understanding of the market.
Strong communication and interpersonal skills, with the ability to build rapport quickly.
A self-starter nature who is driven, proactive, and able to work independently.
A passion for helping others achieve their financial goals.
Tech-savvy expertise, with the ability to adapt to new tools and platforms.
8+ years' experience in retail/commercial banking and/or credit assessment management, with a proven track record in sales and a passion for customer service
18 months+ lender tenure (complex lending experience)
A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

 
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