Coles Online Duty Manager

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MIS Executive
1 month
Australia
New South Wales
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ID: 930629
Published 1 month ago by Coles Supermarkets
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In MIS Executive category
Taree, New South Wales, Australia
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Location
Taree NSW 2430
 
Benefits
Pulled from the full job description
Employee stock purchase plan
Parental leave
Salary packaging
 
Full job description
From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a store, distribution centre, manufacturing site, or on the road, you’re an important part of an Aussie icon at the heart of the nation.


About the Role


The Coles Online Department helps get our online orders selected and packed in-store by a team of Personal Shoppers. The orders are then picked up as part of our click and collect / concierge service or delivered to our customers in our Coles delivery vans.


Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the online department. You’ll take pride in contributing to a customer experience that’s welcoming and inspiring for our customers, team members and community. This is an excellent opportunity to take your retail leadership experience to the next level.


About you and your skills

Leadership experience with the ability to coach and develop your team
Take a team approach to meeting sales targets, cost control and rostering needs
To keep things simple and inspire customers by making sure Coles’ visual merchandising, safety, compliance and stock management standards are met
To be customer obsessed and continually seek to better understand our diverse customers
Drive a one team culture that recognises and celebrates success

What’s in it for you?

More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
Structured and long term learning pathway: Comprehensive induction, management and people leadership training provided so you can thrive in this role and whatever is next.
Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.


We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au


Job ID: 161895


Employment Type: Full time

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Published on 2025/09/10. Modified on 2025/09/10.

Description

Location
Taree NSW 2430
 
Benefits
Pulled from the full job description
Employee stock purchase plan
Parental leave
Salary packaging
 
Full job description
From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a store, distribution centre, manufacturing site, or on the road, you’re an important part of an Aussie icon at the heart of the nation.


About the Role


The Coles Online Department helps get our online orders selected and packed in-store by a team of Personal Shoppers. The orders are then picked up as part of our click and collect / concierge service or delivered to our customers in our Coles delivery vans.


Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the online department. You’ll take pride in contributing to a customer experience that’s welcoming and inspiring for our customers, team members and community. This is an excellent opportunity to take your retail leadership experience to the next level.


About you and your skills

Leadership experience with the ability to coach and develop your team
Take a team approach to meeting sales targets, cost control and rostering needs
To keep things simple and inspire customers by making sure Coles’ visual merchandising, safety, compliance and stock management standards are met
To be customer obsessed and continually seek to better understand our diverse customers
Drive a one team culture that recognises and celebrates success

What’s in it for you?

More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
Structured and long term learning pathway: Comprehensive induction, management and people leadership training provided so you can thrive in this role and whatever is next.
Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.


We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au


Job ID: 161895


Employment Type: Full time

 
Coles Supermarkets
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