Clinic Front Desk Receptionist- job post Indigo Wellness Clinic

Full job description
Bilingual Front Desk Receptionist (Korean & English or Chinese & English)

Indigo Wellness Clinic is seeking a Bilingual (Korean & English or Chinese & English) Front Desk Receptionist with experience in clinic administration. We’re looking for someone who is professional, detail-oriented, and patient-focused, while also being proactive in supporting our clinic’s growth by encouraging patients to book follow-up appointments and explore other wellness services we offer.

Key Responsibilities

Greet, consult, and support patients with professionalism and care
Schedule and manage appointments using JaneApp
Submit and manage insurance and ICBC claims through JaneApp
Communicate with insurance providers to resolve claim issues
Use Excel and Google Workspace (Docs, Sheets, Drive, Gmail, etc.) for administrative tasks
Guide patients in booking follow-up appointments and encourage them to explore other modalities and services available at our clinic
Maintain a welcoming and organized front desk environment
Required Skills & Qualifications

Fluency in Korean (or chinese) and English (verbal and written)
Previous front desk or administrative experience in a clinic or healthcare setting
Strong knowledge of JaneApp and familiarity with ICBC and other insurer claim process
Proficiency with Excel and Google Suite
Excellent communication and interpersonal skills
Patient-focused, proactive, and comfortable with guiding patients toward the care they need
Strong organizational skills and the ability to multitask in a fast-paced environment
Job Type: Part-time

Pay: $18.25-$24.00 per hour

Benefits:

Casual dress
Flexible schedule
On-site parking
Experience:

Janeapp: 1 year (required)
Clinic receptionist: 1 year (preferred)
Language:

Korean or Chinese (required)
English (required)
Work Location: In person