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Client Service Officer-Belmont
Jobs
#585691
Full Time
Job Description
We are looking for an organised, self motivated and customer centric professional to be a Clinic Co-Ordinator at Audika Belmont Clinic on part-time basis (Monday to Thursday ,approximately 24 hours a week)! If you are interested in helping our clients improve their hearing and quality of life, keep on reading! This is the role for you.
This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers' experience. We are looking for a team player who is compassionate, process oriented and purpose-driven individual with outstanding organisational and customer service skills that will help more people get access to better hearing.
You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.
You will learn about all our products, services, our competitive advantages, and government funding programs.
With all these knowledge, skills, and tools you will expertly apply tailored client-specific sales strategies ensuring they get best possible solutions.
You'll be successful in this role if you have:
• Previous sales, administration and customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
• Experience working with an older demographic, preferred
• Strong interpersonal communication skills and empathy for clients to support their hearing journey
• Higher School Certificate (HSC) or TAFE Qualification
• Advanced computer skills
This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers' experience. We are looking for a team player who is compassionate, process oriented and purpose-driven individual with outstanding organisational and customer service skills that will help more people get access to better hearing.
You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.
You will learn about all our products, services, our competitive advantages, and government funding programs.
With all these knowledge, skills, and tools you will expertly apply tailored client-specific sales strategies ensuring they get best possible solutions.
You'll be successful in this role if you have:
• Previous sales, administration and customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
• Experience working with an older demographic, preferred
• Strong interpersonal communication skills and empathy for clients to support their hearing journey
• Higher School Certificate (HSC) or TAFE Qualification
• Advanced computer skills
