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Chat Support Executive

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Customer Care

1 month

India

delh

New Delhi Get directions →

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ID: 39939

Published 1 month ago by Fondstaff Private Limited

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In Customer Care category

New Delhi, delh, India

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• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems quickly and efficiently
• Scored in top 10% of employees in successful resolution of issues
• Developed reputation as an efficient service provider with high levels of accuracy
• Described product to customers and accurately explained details and care of merchandise
• Answered product questions with up-to-date knowledge of sales and store promotions
• Managed wide variety of customer service and administrative tasks to resolve customer issues
• Helped drive sales goals and achieve monthly quotas
• Asked open-ended questions to assess customer needs
• Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events. Read more

Published on 2025/09/10. Modified on 2025/09/10.

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Fondstaff Private Limited

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