Cashier/Customer Service
Job Description
Job Summary
The Café Cashier is responsible for handling billing operations, customer transactions, and front counter service efficiently while ensuring a positive customer experience. The role includes maintaining cash accuracy, coordinating with kitchen/service staff, and supporting smooth day-to-day café operations.
Key ResponsibilitiesBilling & Cash Handling
• Operate POS (Point of Sale) system accurately.
• Process cash, UPI, card, and digital payments.
• Generate bills/invoices for customer orders.
• Maintain proper cash balance during shift operations.
• Handle refunds, discounts, and void transactions as per company policy.
• Prepare daily cash closing reports and submit to reporting manager.
Customer Service
• Greet customers professionally and assist with orders.
• Resolve basic customer queries regarding menu items, pricing, and offers.
• Maintain polite and professional communication with customers.
• Ensure quick and efficient billing service during rush hours.
Operational Support
• Coordinate with barista/kitchen staff for smooth order flow.
• Maintain cleanliness and hygiene at billing counter area.
• Ensure availability of billing stationery, receipt rolls, and packaging materials.
• Support café operations during peak business hours.
Compliance & Records
• Follow company SOPs and cash handling procedures.
• Maintain transaction records accurately.
• Ensure compliance with hygiene, safety, and operational standards.
Required Skills
• Basic computer and POS handling knowledge.
• Good communication and customer handling skills.
• Numerical accuracy and attention to detail.
• Ability to work in rotational shifts and weekends.
• Basic knowledge of digital payment methods.
Pay: ₹15,000.00 - ₹22,339.47 per month
Work Location: In person
