Full job description
Are you ready for your next challenge? We are looking for a Business Relationship Specialist. Are you looking for a role where you will act as a strategic business partner working the various business units and share ownership for both business strategy and business value results? Do you have experience with management-level relationships and serving as a single point of focus, working to converge functions such as IT, HR, finance, etc. and one or more lines of business or value streams? If so, this may be the role for you!
What you will be doing!
Working with customers to identify opportunities to utilize new technology, explore options for automation, and consult on business investment proposals involving Information Management Technology input to support them in achieving desired goals.
Working as the strategic interface with assigned areas of CNL for business-IMT strategy development, solution discovery, service management, risk management and relationship management.
Providing highly-valued, strategic consulting-level support and guidance throughout key Information Management Technology initiatives
Communicating decisions, priorities and relevant information to IMT and IS business stakeholders.
Coaching business leaders and enabling them to articulate their functions (i.e. technology, people, etc.) needs and requirements will advance business performance.
Partnering with enterprise architecture to develop and maintain multi-year business capability roadmaps.
Partnering with business transformation teams (change management) to ensure effective business transformation for all initiatives.
Partnering with the project/program/portfolio management organization (PMO) to ensure a healthy and well-managed initiative portfolio.
Partnering with business leadership to plan new joint initiatives, evaluate proposals, and determine how they fit into business capability roadmaps and priorities.
Thinking strategically by identifying business function opportunities and the best-suited position for the function's adoption within the business partner organization. Measure adoption and work with business leadership to develop future roadmaps and opportunities.
Identifying and integrating business partners' long-range plans into business capability roadmaps and priorities, as appropriate.
Briefing stakeholders on business partner plans.
Focusing on business value rather than solutions to develop ideas, including digital awareness, risk assessments, business continuity, and business capability requirements.
Building and managing the relationship team to ensure convergence and strategic partnering with the business partner team, including working closely with leadership as executive sponsors for each business partner.
Advocating for an awareness and focus on business partner strategic plans.
Correlating business value and priorities to planning activities and goal-setting.
Ensuring that project/program managers of business partner projects know the business partner and their objectives; engaging as a project/program stakeholder, including evaluating project efforts and progress against joint strategic plans and objectives.
Being creative and innovative with regard to your knowledge and awareness of industry trends and digital advances as they relate to new opportunities and business needs.
Evaluating joint initiatives as they relate to corporate strategy to ensure convergence and opportunities for measurable success.
Acting as the strategic interface between the BRS's function and business partner to stimulate, surface, and shape business demand and ensure that the potential business value from those assets and capabilities is captured, realized, optimized, and recognized.
Establishing and earning value-adding, strategic partner relationship maturity for yourself in the role of a BRS and the entire function.
Developing a deep knowledge of the business partner’s business unit and building positive relationship development horizontally and vertically.
Ensuring business value realization and optimization, from value plans through consultancy, business case development, and financial awareness, managing expectations, and identifying opportunities to add value.
Ensuring project and initiative progress, including consistent and effective communication. This includes managing escalation and avoiding risk.
Educating business partners about processes, roles, and capabilities.
Establishing communication processes and channels across business functions.
Measuring and communicating business value realized with the business partner periodically.
Conducting positive negotiations with business lines around services provided by IS/IMT
Being responsible for ensuring oversight of metrics, goals, service level agreements, and objectives that indicate risk to their client's business needs related to services provided by Information Systems, and Information Management Technology.
Adapting to change, being open to new ideas, taking on new responsibilities, handling pressure, and adjusting plans to meet changing needs.
Representing Integrated Services to the company’s internal customers by promoting Information Management Technology's vision, value, services, and capabilities.
Recognizing problems and responding, systematically gathering information, sorting through complex issues, seeking input from others, addressing root cause of issues, making timely decisions, making difficult decisions, using consensus when possible, and communicating decisions to others.
Other duties as assigned by one manager.
What we are looking for:
Education
University degree in a related field (mandatory).
MBA or related qualification: A graduate degree or progressive educational certificate is preferred.
Business Relationship Management Professional (BRMP®) preferred.
Certified Business Analysis Professional (CBAP®) preferred.
Experience
Eight (8) plus years of related experience, with five (5) plus years of experience facilitating the development and implementation of business initiatives and projects, based on management objectives
Knowledge, Skills Abilities
Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit and with leadership and functional teams.
Ability to map joint organizational vision, long-term thinking, imagination, and idea generation.
Knowing when to push an agenda and when to let a situation develop, rest, or advance.
Highly developed communication skills, experience, and comfort working at executive levels.
Experienced at negotiating conflict and problem-solving to achieve win-win outcomes at management levels.
Exceptional ability to lead change using positive and collaborative methods.
Experience setting the standard for business management and leading by example, mentoring, and motivating others in the Business Relationship Specialist team and all around you, Job/Industry.
Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience, and to influence and break down silos within an organization as well across organizations.
Ability to focus on business value results rather than solutions and must have and maintain credibility with the business community while demonstrating acumen in business and function disciplines.
Understand and integrate business strategies and trends in technology to deliver value.
Ability to influence others using personal rather than positional power.
Outstanding end customer/consumer relationship skills.
Solid understanding of IT, HR, and finance assets and capabilities.
Be able to identify gaps and areas that need improvement.
Strong humility, listening, creativity, and negotiation skills.
Security Clearance Eligibility Required
Reliability Status with Site Access Security Clearance (SASC), which has a minimum requirement of 3 years of verifiable history in Canada, Australia, New Zealand, the United States and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat's “Standard on Security Screening” and the “Policy on Government Security.”
Why CNL?
Does working with a team across Canada to advance nuclear science and technology for a clean and secure world speak to you? We're reinventing ourselves to be the pacesetters so we can lead the charge in solving the problems that matter, like building the next generation of clean nuclear and hydrogen energy solutions, developing new and better-targeted cancer treatments, and continuing to lead the world in environmental remediation.
We offer a complete total rewards package :
Paid time off (vacation, sick, floater personal);
Benefits effective day one, that’s right, no waiting period;
Tuition support
and a pension!
Do Our Priorities Resonate with You?
Clean energy for today and tomorrow.
Restore and protect the Environment.
Contribute to the health of Canadians.
Location :
CNL works with employees across Canada to enable a remote workforce where possible. Our work-from-home employees are provided with the equipment required to be successful: laptop, monitor, external keyboard, and mouse, etc. Of course, we always love a visit to the site when possible!
CNL is committed to providing an atmosphere free from barriers that promotes equity, diversity, and inclusion in achieving our mission. CNL welcomes and celebrates employees, stakeholders, and partners of all racial, cultural, and ethnic identities. Read here for more on our DEI Commitment.
CNL also supports a workplace environment and corporate culture built on our Core Values: Respect, Teamwork, Accountability, Safety, Integrity, and Excellence. These values encourage equitable employment practices and career prospects inclusive of accommodations for all employees.
CNL is committed to being an equal-opportunity employer. If you require accommodation measures during any phase of the hiring process, please indicate via our ATS when applying. All information received regarding accommodation requests will be kept confidential.
The Chalk River Laboratories site is located on the unceded and unsurrendered territory of the Algonquin Anishinaabe people. As an organization, CNL recognizes and appreciates their historic connection to this place. CNL also recognizes the contributions that First Nations, Métis, Inuit and other Indigenous Peoples have made, both in shaping and strengthening this community in particular, and this province and country as a whole.
#LI-REMOTE
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