Business Development Intern

Company Description-

La Forêt Education Pvt. Ltd. is a distinguished language institution in Ahmedabad, offering comprehensive education in English and French through offline and online platforms. Specializing in courses like DELF, DALF, TEF, TCF, IELTS, TOEFL, PTE, CELPIP, and Spoken English, we cater to various proficiency levels and exam preparations. Our experienced faculty and modern teaching methodologies ensure interactive and effective learning, with well-equipped classrooms for offline sessions and advanced virtual platforms for online education.

Role Description-

The roles and responsibilities of a Business Development Intern focused on post-sales, client relationship management, and client retention include:
• Client Onboarding: Assist in onboarding new clients by ensuring they understand the products or services and how to use them effectively.
• Post-Sales Support: Provide support to clients after a sale is completed, addressing any issues or concerns and ensuring their needs are met.
• Relationship Management: Build and maintain strong relationships with existing clients to understand their needs and provide personalized solutions.
• Client Retention: Develop strategies to retain clients by ensuring high satisfaction levels, addressing feedback, and preventing churn.
• Follow-Up Communication: Regularly follow up with clients to gather feedback, provide updates, and inform them of new features or services.
• Problem Resolution: Act as a point of contact for client concerns, resolving issues promptly and ensuring a positive experience.
• Data Analysis: Analyze client data to identify patterns, opportunities for upselling or cross-selling, and areas for improvement.
• Collaboration: Work with other teams (like marketing, sales, and product) to align strategies and enhance client satisfaction.
• Reporting: Prepare regular reports on client interactions, feedback, and retention metrics to help the team understand client needs and improve services.
• Market Research: Conduct research to understand market trends, client behavior, and competitors, helping to develop better client retention strategies.
• Events and Workshops- Host regular events and workshops in-house and in collaboration with other institutes to drive sales.

Duration- 6 months

Place- Ahmedabad, Gujarat

Mode- In-office

Stipend- 15k to 25k (Plus incentives based on targets)

Requirements-
• Should have a bachelor's degree in a relevant field (B.COM/ BBA/ Economics/ or any Commerce field) or pursuing the same.
• Should be able to commute from office.
• Should have a laptop.
• Should be proficient in English.
• Should have good communication skills.
• Candidates from Ahmedabad or candidates who are willing to relocate to Ahmedabad should apply. Read more