Job Description BPO refers to Business Process Outsourcing. It is contracting a particular business task to a third-party business service provider. Some companies implement BPO as a cost-saving maneuver for tasks, which a company demands but does not rely upon to maintain its position in the present marketplace. BPO professionals operate back office outsourcing tasks, including internal business operations like billing, purchasing. In addition to this, they also work on front office outsourcing tasks, including customer-related services like tech support or marketing. Key Skills Excellent Communication Skills Good Computer Knowledge Must Have Patience Motivation Industry Call Centre / BPO / KPO / ITES / LPO Functional Area ITES / BPO / KPO / LPO / Customer Service Qualification B.Com About Golden Orchid Golden Orchid is a one-stop destination catering to varied requirements in the field of Job Placement, Content Writing and Publishing in Lucknow, Uttar Pradesh, India. Our company is engaged in rendering Placement Consultancy Services, HR Consultancy Services, Manpower Recruitment Services, Work at Home Services, Content Writing Services, Event Management Services and Publishing Services. We have a team of qualified and experienced professionals to render our diverse services with utmost efficiency, transparency, and professionalism.rnrnWe are Tie-ups with Mnc's like Accenture , Infosys, Genpact, L&t, Ihg, Hcl