We are looking for a Customer Service to educate our support, sales and customer service teams Customer Service Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. If you’re familiar with teaching soft skills like negotiation and problem-solving, we’d like to meet you. Ultimately, you will make sure our customer service representatives develop their skills and successfully address clients’ needs.
Responsibilities:- - Experience in sales or customer service positions is a plus - Knowledge of Learning Management Software (LMS) - Excellent communication and presentation skills -Teach and train team members on various customer service strategies - Work experience as a Customer Service Trainer or similar role
Location: Surat Experience :- 1 Year to 3 Years Salary: ₹15,000 to - ₹30,000 /month Working Days- Monday to Saturday