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BPO Non Voice Process
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#17620
Remote / WFH
Knack Global
Job Description
About the Company
Knack Group is a 15-year-old diversified business conglomerate with strong presence in Healthcare Services, Healthcare IT, and Enterprise IT & Analytics.
Our Healthcare KPO arm delivers deep healthcare domain expertise, process maturity, operational excellence, and cost-effective delivery models, enabling Fortune 500 clients to achieve measurable business outcomes.
Job Title
Process Associate
Job Location
Jaipur
Job Description
As a Process Associate, you will be responsible for supporting US healthcare revenue cycle operations through effective communication with insurance companies and internal stakeholders.
Key Responsibilities:
• If Required make outbound calls to US insurance companies to check claim status
• Handle denials management and patient eligibility verification
• Perform insurance follow-ups to ensure timely claim resolution
• Ensure adherence to defined productivity and quality standards
• Maintain accurate documentation and follow compliance guidelines
• Meet daily and monthly performance targets within stipulated timelines
Work Details & Benefits
• 5 days working (Saturday & Sunday off)
• Night shifts (US healthcare process)
• Cab facility (as per company policy)
• Meal facility
• Competitive salary – best as per company standards
• Opportunity to work with a stable organization and global healthcare clients
Candidate Requirements / Qualifications / Skills
Educational Qualification:
• Graduates from any discipline
• 12th Pass candidates may also be considered with 6 months to 1 year of experience
• Not Considering:
• B.Tech pursuing candidates
• B. Pharmacy pursuing candidates
Skills & Competencies:
• Good command over English (spoken and written)
• Willingness to work in night shifts
• Strong analytical and problem-solving skills
• Computer proficiency with basic applications
• Good listening and comprehension skills
• Ability to work in a process-driven environment
Experience:
• Freshers are welcome to apply
• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.
More about this BPO Non Voice Process job
Please go through the FAQs to get all answers related to the given BPO Non Voice Process job
What are the eligibility criteria for this BPO Non Voice Process job?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience for this BPO Non Voice Process job offered by Knack Global in Sitapura Industrial Area, Jaipur.
What salary is offered for this BPO Non Voice Process job?
Ans : The salary for this BPO Non Voice Process job ranges between ₹20,000-₹29,000 per month.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sitapura Industrial Area, Jaipur.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process job is open for both male and female candidates.
Where is this job located?
Ans : This BPO Non Voice Process job is located in Sitapura Industrial Area, Jaipur.
Why should you apply for this BPO Non Voice Process job?
Ans : This BPO Non Voice Process job offers a salary between ₹20,000-₹29,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
Knack Group is a 15-year-old diversified business conglomerate with strong presence in Healthcare Services, Healthcare IT, and Enterprise IT & Analytics.
Our Healthcare KPO arm delivers deep healthcare domain expertise, process maturity, operational excellence, and cost-effective delivery models, enabling Fortune 500 clients to achieve measurable business outcomes.
Job Title
Process Associate
Job Location
Jaipur
Job Description
As a Process Associate, you will be responsible for supporting US healthcare revenue cycle operations through effective communication with insurance companies and internal stakeholders.
Key Responsibilities:
• If Required make outbound calls to US insurance companies to check claim status
• Handle denials management and patient eligibility verification
• Perform insurance follow-ups to ensure timely claim resolution
• Ensure adherence to defined productivity and quality standards
• Maintain accurate documentation and follow compliance guidelines
• Meet daily and monthly performance targets within stipulated timelines
Work Details & Benefits
• 5 days working (Saturday & Sunday off)
• Night shifts (US healthcare process)
• Cab facility (as per company policy)
• Meal facility
• Competitive salary – best as per company standards
• Opportunity to work with a stable organization and global healthcare clients
Candidate Requirements / Qualifications / Skills
Educational Qualification:
• Graduates from any discipline
• 12th Pass candidates may also be considered with 6 months to 1 year of experience
• Not Considering:
• B.Tech pursuing candidates
• B. Pharmacy pursuing candidates
Skills & Competencies:
• Good command over English (spoken and written)
• Willingness to work in night shifts
• Strong analytical and problem-solving skills
• Computer proficiency with basic applications
• Good listening and comprehension skills
• Ability to work in a process-driven environment
Experience:
• Freshers are welcome to apply
• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.
More about this BPO Non Voice Process job
Please go through the FAQs to get all answers related to the given BPO Non Voice Process job
What are the eligibility criteria for this BPO Non Voice Process job?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience for this BPO Non Voice Process job offered by Knack Global in Sitapura Industrial Area, Jaipur.
What salary is offered for this BPO Non Voice Process job?
Ans : The salary for this BPO Non Voice Process job ranges between ₹20,000-₹29,000 per month.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sitapura Industrial Area, Jaipur.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process job is open for both male and female candidates.
Where is this job located?
Ans : This BPO Non Voice Process job is located in Sitapura Industrial Area, Jaipur.
Why should you apply for this BPO Non Voice Process job?
Ans : This BPO Non Voice Process job offers a salary between ₹20,000-₹29,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
