Job Description:
The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
He/She must show the willingness to learn new things every time and then.
Must discuss complicated matter with its supervisor or team leader to get any issue/customer queries sorted
Must be very effective in providing customer service by providing resolution to their queries and issues.
Must efficiently set goals and work on so as to avoid any escalations and maintain quality while providing service to the customers.
Should be good at customer critic
Qualification: Graduation(Freshers and Experienced)
Location: CHENAI,HYDERABAD
Linguistic Requirements :
Malayalam
Kannada
Tamil
Gujarati
marati
Hindi.