BOULDER SECURITY OFFICER (ARMED)

Boulder Security Officer (Armed)

Arizona Charlie’s Boulder (Las Vegas, NV)

Description

Competitive pay and benefits*

Summary

Monitor and patrol assigned areas to provide a safe environment for guests, team members, the company and their property. Provide outstanding guest service to guests with questions and/or concerns.

Essential Functions And Responsibilities

Provide protection for the casino and its team members and guests
Guard all transfers of moneys and tokens on the casino floor and transport hopper fills, chip fills and credits
Complete all incident reports pertaining to outside patrol issues
Escort armored car personnel around the property
Escort trespassing individuals off property
Assist guests in locating lost vehicles
Maintain bicycle in operating condition
Investigate auto accidents
Secure the operations office during in-custody situations
Answer guest questions, provide directions to guests (escort guests to desired location, if possible), and assist guests with any challenges that the guest brings to attention
Duties include outside bike patrol, vehicle patrol and interior patrol of casino and hotel
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned

Requirements

Qualifications

At least one year of law enforcement, military or EMT experience highly preferred
Excellent guest service skills
Proven experience using sound judgment and making appropriate decisions during challenging situations and/or interacting with challenging patrons
Proven experience providing high level of guest service
Working knowledge of Microsoft operating system and applications preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals and ability to write routine reports and correspondence
Able to attend and successfully complete all quarterly firearms training and annual security recertification training
Compliance with all mandatory training courses and certifications on an annual basis
Must be able and willing to successfully complete Title 31 annual training
At least 21 years of age
High school diploma or equivalent preferred
Ability to effectively communicate in English; written, verbally and via portable radios
Obtain and maintain all work cards as required by the company
Verify right to work in the United States

Work Cards

Nevada Gaming
Alcohol Awareness
Valid Driver’s License
DMV Print Out

Physical Requirements

Ability to occasionally lift, carry, push, pull or otherwise move objects weighing up to 75 lbs.
Regularly walk, stand, stoop or sit at a desk or table
Ability to jog or run as situations dictate
Ability to ascend or descend ladders, scaffolding and ramps
Ability to ride a bicycle for an extended period of time
Must maintain 300 lbs. or less weight limit, including uniform (based on published maximum weight limit of company-provided bicycle, as determined by bicycle manufacturer)
Ability to drive motor vehicles
Work for sustained periods of time maintaining concentrated attention to detail
Speech, literacy, hearing and vision (critical)
Ability to distinguish shades of color

Work Environment Potential Conditions

Indoor and outdoor
Noisy and smoky
Extreme heat

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Read more