Billing Team Lead
Job Description
π Location: Jaipur
π’ Work Mode: Work From Office
π Working Days: 5.5 Days a Week
π Shift: Rotational Shift
π Week Off: Rotational Off
Are you a process-driven leader who thrives in a fast-paced, metrics-focused environment? We're looking for a highly accountable and proactive Team Leader β Billing & Data Operations to lead a dynamic back-office billing and data team while working closely with a fast-moving international client.
π― Key Responsibilities
β Manage daily production, accuracy, and output of the billing and data operations team
β Monitor team performance and ensure operational excellence
β Build, maintain, and analyze reports using Google Sheets and MS Excel
β Track and report key operational KPIs and productivity metrics
β Act as the primary point of contact for the client, managing real-time feedback and process updates
β Handle complex procedural queries and implement strategic adjustments quickly
β Drive process improvements and identify workflow bottlenecks
β Ensure adherence to quality, productivity, and client expectations
π€ Who We're Looking For
β Proven experience as a Team Leader in:
β’ Billing Operations
β’ Data Operations
β’ Analytics
β’ Order-to-Cash (O2C)
β’ Accounts Receivable
β’ BPO Operations
β Advanced proficiency in Google Sheets and/or MS Excel
β Strong analytical mindset with the ability to work with data, formulas, and performance reports
β Excellent communication skills (B1/B2 level English or above)
β Comfortable handling direct client interactions and fast-paced operational changes
β Strong leadership, accountability, and problem-solving abilities
π Why Join Us?
π Opportunity to work directly with global clients
π Fast-paced environment with high visibility and impact
π€ Collaborative and performance-driven culture
π Exposure to data-driven operations and business decision-making
If you have a passion for operational excellence, team leadership, and client management, we'd love to connect with you!
π© Share your updated resume
