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Back Office & Operations Coordinator
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#747604
Remote / WFH
Escape by Aishwarya
Job Description
Company: Escape by Aishwarya
Location: Jaipur
Experience: 1–4 Years
Industry: Fashion & Apparel / Retail
About the Role
Escape by Aiswarya is looking for a proactive, organized, and detail-oriented Back Office & Operations Coordinator to support our day-to-day business operations. The ideal candidate should have prior experience in a fashion boutique, apparel brand, designer label, or retail store and be comfortable managing administrative tasks, coordination, dispatch operations, and documentation.
This role requires excellent communication, strong follow-up skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities1. Back Office Operations
• Perform day-to-day data entry and maintain accurate business records.
• Prepare and update reports, MIS, and operational documentation.
• Maintain customer, vendor, and inventory-related records.
• Ensure proper filing and documentation of invoices, purchase orders, and other business documents.
2. Coordination
• Coordinate with internal departments such as Sales, Production, Design, Accounts, and Management.
• Liaise with external stakeholders including vendors, suppliers, logistics partners, and customers.
• Follow up on pending approvals, deliveries, payments, and operational requirements.
• Ensure smooth communication between all stakeholders.
3. Dispatch & Logistics
• Coordinate product dispatches and courier bookings.
• Track shipments and ensure timely deliveries.
• Maintain dispatch records and resolve delivery-related issues.
• Coordinate with logistics partners for pickup and delivery schedules.
4. Inventory & Documentation
• Assist in maintaining stock records and inventory updates.
• Support stock reconciliation and coordinate with stores or warehouses.
• Maintain proper inward and outward stock documentation.
5. Administrative Support
• Schedule meetings and maintain operational calendars.
• Handle email correspondence and telephone coordination.
• Support day-to-day office administration and operations.
• Perform any additional responsibilities assigned by the management.
Skills Required
• Good knowledge of MS Excel, Word, and Google Sheets.
• Strong data entry and documentation skills.
• Excellent communication and coordination abilities.
• Strong follow-up and problem-solving skills.
• Good organizational and time management skills.
• Ability to work under deadlines with high attention to detail.
• Positive attitude with an ownership mindset.
Preferred Profile
• Graduate in any discipline (B.Com, BBA, BA, Fashion Designing, or equivalent).
• 1–4 years of experience in a fashion boutique, designer label, apparel brand, retail store, or similar business.
• Experience in back office operations, coordination, dispatch, administration, or retail support.
• Candidates with exposure to fashion retail operations will be preferred.
Why Join Escape by Aiswarya?
• Opportunity to work with a growing fashion brand.
• Collaborative and creative work environment.
• Exposure to end-to-end retail and fashion operations.
• Learning and career growth opportunities.
Pay: ₹12,000.00 - ₹18,000.00 per month
Work Location: In person
Location: Jaipur
Experience: 1–4 Years
Industry: Fashion & Apparel / Retail
About the Role
Escape by Aiswarya is looking for a proactive, organized, and detail-oriented Back Office & Operations Coordinator to support our day-to-day business operations. The ideal candidate should have prior experience in a fashion boutique, apparel brand, designer label, or retail store and be comfortable managing administrative tasks, coordination, dispatch operations, and documentation.
This role requires excellent communication, strong follow-up skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities1. Back Office Operations
• Perform day-to-day data entry and maintain accurate business records.
• Prepare and update reports, MIS, and operational documentation.
• Maintain customer, vendor, and inventory-related records.
• Ensure proper filing and documentation of invoices, purchase orders, and other business documents.
2. Coordination
• Coordinate with internal departments such as Sales, Production, Design, Accounts, and Management.
• Liaise with external stakeholders including vendors, suppliers, logistics partners, and customers.
• Follow up on pending approvals, deliveries, payments, and operational requirements.
• Ensure smooth communication between all stakeholders.
3. Dispatch & Logistics
• Coordinate product dispatches and courier bookings.
• Track shipments and ensure timely deliveries.
• Maintain dispatch records and resolve delivery-related issues.
• Coordinate with logistics partners for pickup and delivery schedules.
4. Inventory & Documentation
• Assist in maintaining stock records and inventory updates.
• Support stock reconciliation and coordinate with stores or warehouses.
• Maintain proper inward and outward stock documentation.
5. Administrative Support
• Schedule meetings and maintain operational calendars.
• Handle email correspondence and telephone coordination.
• Support day-to-day office administration and operations.
• Perform any additional responsibilities assigned by the management.
Skills Required
• Good knowledge of MS Excel, Word, and Google Sheets.
• Strong data entry and documentation skills.
• Excellent communication and coordination abilities.
• Strong follow-up and problem-solving skills.
• Good organizational and time management skills.
• Ability to work under deadlines with high attention to detail.
• Positive attitude with an ownership mindset.
Preferred Profile
• Graduate in any discipline (B.Com, BBA, BA, Fashion Designing, or equivalent).
• 1–4 years of experience in a fashion boutique, designer label, apparel brand, retail store, or similar business.
• Experience in back office operations, coordination, dispatch, administration, or retail support.
• Candidates with exposure to fashion retail operations will be preferred.
Why Join Escape by Aiswarya?
• Opportunity to work with a growing fashion brand.
• Collaborative and creative work environment.
• Exposure to end-to-end retail and fashion operations.
• Learning and career growth opportunities.
Pay: ₹12,000.00 - ₹18,000.00 per month
Work Location: In person
