Back Office Assistant

We are seeking a diligent and organized Back Office Assistant to support our logistics and service coordination activities. The ideal candidate will be responsible for handling documentation, scheduling, tracking shipments, coordinating with internal teams and external vendors, and ensuring seamless service delivery to our clients.

Assist in planning and scheduling shipments based on customer requirements and delivery timelines.
Track consignments and update relevant stakeholders about shipment status.
Coordinate with transporters, freight forwarders, and internal departments.
Schedule service appointments and coordinate with the service team.
Communicate with customers regarding service schedules, queries, and complaints.
Maintain service records and update internal databases.
Follow up with the service team for updates and report issues to management.
Coordinate internally (with procurement, service, and sales teams) to get accurate product/service costs.
Use company templates and branding guidelines for quotation documents
Identify approved vendors or request quotations from multiple suppliers if needed.
Create purchase orders using ERP software, accounting tools, or standard templates
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹26,000.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Language:

English (Preferred)
Work Location: In person Read more