Assistant Store Managers - Queens St Brisbane (NEW STORE OPENING)

Location
Brisbane QLD
 
Full job description
Work for a loved Australian brand that gives back
Collaborative team environment and flexible workplace
Generous discounts on Koko Black products

Be part of our very first Queensland store – opening soon in Queen Street Mall!

We're bringing the magic of Koko Black to Queensland for the very first time – and it all starts with you.

As we open our brand new store in the iconic Queen Street Mall, we’re looking for Assistant Store Managers to join our founding team. If you’re passionate about premium service, love a fast-paced environment and want to lead with heart (and chocolate!), this is your chance to shine.

✨ Why You’ll Love Being Part of Koko Black
Supportive team culture – values-led, fun, and focused on your growth
Surrounded by chocolate – plus enjoy a sweet 40% team member discount
Real career opportunities – we invest in and promote our people
️ An iconic location – help launch our first-ever Queensland store
This isn’t just another job — it’s your opportunity to make chocolate history in Brisbane.

Your Role as Assistant Store Manager
As an Assistant Store Manager, you’ll play a vital role in creating an unforgettable customer experience and supporting the daily operations of the store. You’ll work closely with the Store Manager and lead the team with energy, pride and purpose.

Your key responsibilities will include:

Delivering exceptional customer experiences, leading by example in service and presentation
Coaching and developing team members, supporting onboarding, training and feedback
Creating a vibrant, high-performance culture, celebrating success and sharing the Koko Black story
Maintaining high visual and operational standards, including sampling, displays and merchandising
Managing day-to-day operations, including stock rotation, cleanliness, and compliance
Supporting store performance, helping drive sales, set team goals and optimise productivity
About You
You’ve got leadership experience in retail, hospitality or food service
You lead by example and know how to bring out the best in a team
You’re customer-obsessed and thrive in a fast-paced environment
You’re excited by the idea of launching something new
And yes, you absolutely love chocolate
Be Part of Something Special
At Koko Black, we believe in craft, curiosity and connection. And as we launch in Queensland, we’re building a team of passionate, people-first leaders who will help shape the next chapter of our story.

Ready to be one of them?

Apply now to join the Koko Black leadership team at Queen Street Mall, Brisbane.

Let’s build something sweet together.

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