Assistant Registrar - Service Coordinator

Job details
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Pay

$20.50 - $22.00 an hour
Job type

Full-time
Shift and schedule

Weekends as needed

Nights as needed
 
Location
Estimated commute
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Job address
8787 West Alameda Avenue, Lakewood, CO 80226
 
Benefits
Pulled from the full job description
403(b) matching
Paid time off
 
Full job description
About the Job
This position is in the registrar's office of the University, a department with integrated student service functions. The Assistant Registrar - Operations assists with the administration of various records processing within the student information systems used by the University. This includes managing transactions, data documentation, and resolution to issues to support student admissions and services.
Job Location

Hybrid Remote - must reside and work legally in the U.S. Regular work location, 2-3 days per week on campus in Lakewood, Colorado.
About CCU
Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.

Colorado Christian University was founded in 1+14. CCU’s motto is-grace and truth. This motto comes from John 1.14: “And the Word became flesh and dwelt among us, and we have seen his glory, the glory as of the only Son from the Father, full of grace and truth.” (ESV)
CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.
Colorado Christian University cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world. We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.

CCU embraces an educational model that was present at the foundation of many of the great western and American universities. It is made up of three pillars—competence, character and Christ-centered faith. Secular universities have abandoned two of those pillars. We think this is a major oversight that eventually undermines education. Furthermore, we believe this classical educational model is both life-giving and greatly needed in our time.
A leader in higher education, CCU has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had ten consecutive years of enrollment growth and has been named one of the five fastest-growing master’s granting universities by The Chronicle of Higher Education.
CCU offers more than 200 degree program options for traditional and adult students through its two colleges-the College of Undergraduate Studies and College of Adult and Graduate Studies. More than +,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.
What is most appealing about working at CCU?
Faith-friendly: CCU’s culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values?
Convictionally Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God’s Word.
Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.
Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.
We’re looking for candidates who have:
Minimum of three (3) years of experience in a university registrar’s office. Bachelor’s degree preferred.
Organizational, communication, and interpersonal skills, with an ability to establish rapport with diverse populations.
Attention to detail in processing with student records and reporting requirements, ability to handle multiple unique tasks within a typical day with efficiency and accuracy.
Proficiency with various computer applications and demonstrated ability to learn and use University software programs quickly and accurately.
Outstanding customer service skills and ability to collaborate with internal and external constituencies.
Demonstrated sound judgment with sensitive information, with understanding and application of confidentiality in accordance with University policies and federal regulations.
Key Job Duties
Contribute to CCU’s Mission: Christ-centered higher education transforming students to impact the world with grace and truth. The Registrar’s Office advances the mission by joyfully serving the CCU community and creating experiences where Christ Jesus is glorified, colleagues are valued, and students thrive.
Update student academic records in accordance with formally received and approved requests made by students and/or relevant academic personnel, including changes in academic program, changes in registration, grade changes, course substitutions or waivers, graduation applications, policy exceptions, etc.
Receive, research, address, and fully resolve all questions/concerns regarding student records, policies, or technologies related to the Registrar’s Office.
Receive, upload, evaluate, and enter transfer credit into the Student Information System according to transfer policies and procedures.
Receive, upload, and process documents related to the academic record, including high school transcripts, test scores, unofficial and official transcripts, official and unofficial identification, etc.
Identify and resolve data integrity issues.
Process requests for transcripts or diplomas according to transcript policies and procedures.
Coordinate the Service Desk by distributing tickets to the team and verifying that tickets are being addressed and resolved.
Regularly monitor intrateam communication and quickly answer questions to ensure team members are able to quickly resolve tickets and respond to emails.
Serve the CCU community—students, alumni, faculty and staff, and the public—with grace, dignity, respect, speed, and accuracy.
Maintain confidentiality and follow all Family Educational Rights and Privacy Act (FERPA) regulations while processing student records.
Perform other duties as assigned.
Nature of Work Environment
While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. The employee must occasionally lift and/or move up to 25 pounds. You may be required to work occasional irregular hours, including some nights and weekends.
What we offer our employees:
We offer competitive compensation and benefits packages to all employees. Our benefit package includes: a tuition waiver program, excellent healthcare, generous paid time off, matching 403(b) retirement plan, and additional organizational paid benefits and voluntary benefit offerings.
Colorado Christian University’s pay philosophy is based on internal and external data for pay equity; along with budgetary considerations for effective stewardship. The pay range for this job is $20.50-$22.00 per hour. We reserve the right to pay an equitable rate that we believe is within our salary structure or that may fit a candidate’s qualifications or experience for the job. A wage range posted is not a guarantee of a specific wage range for a job offer. CCU reserves the right to make pay decisions based on economic and equity considerations to attract the best possible talent. CCU does not determine pay based on sex or any other protected status.
Application Deadline
Applications will be accepted until position is filled. Read more