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Assistant Property Manager, Commercial

Toronto, Ontario
Real Estate
#37494
Remote / WFH
Tricon Residential

Job Description

The Assistant Property Manager, Commercial provides operational, financial, lease administration, and tenant-focused support to the Property Management team. The Assistant Property Manager supports the day-to-day management of assigned commercial properties, helping to ensure responsive tenant service, accurate administration of lease obligations, timely reporting, and compliance with Tricon standards.

Working with Property Management, Leasing, Accounting, Asset Management, Operations, tenants, vendors, and service providers, they support property administration, issue resolution, and service delivery. The Assistant Property Manager is a detail-oriented and service-minded individual manages competing priorities across property operations, financial reporting, lease administration, tenant support, and project coordination.
Essential Duties and Responsibilities:

Property Management & Operations

Assist with the day-to-day management and administration of assigned commercial properties.

Conduct regular inspections of buildings, common areas, vacant spaces, and tenant areas to help maintain property standards.

Monitor tenant maintenance requests, dispatch vendors as required, track work orders through to completion, and support service contract administration, vendor coordination, and performance tracking.

Maintain accurate tenant contact information, emergency contacts, insurance certificates, and related property records.

Coordinate with Property Management, Leasing, Accounting, Asset Management, Operations, tenants, vendors, and service providers to support effective property operations and issue resolution.

Support tenant relations and retention efforts, including responding to tenant inquiries, assisting with communications, property tours, tenant engagement initiatives, and events.

Support compliance with building maintenance, health and safety, and operational standards.

Project Management & Lease Administration

Support the coordination of construction, capital, maintenance, and tenant improvement projects.

Assist with tenant move-ins and move-outs, including documentation, communication, scheduling, and operational coordination.

Review, interpret, abstract, and maintain lease information to support accurate administration of tenant obligations, key dates, charges, recoveries, cost pools, billings, and lease-related payments.

Escalate lease, operational, tenant, vendor, or project-related issues where appropriate.


Financial Administration & Reporting

Assist with annual budgeting, forecasting, monthly reporting, owner reporting, financial statement review, and variance analysis.

Review invoices, issue purchase orders, ensure proper coding, and support timely payment processing.

Review tenant billings, rental charges, adjustments, CAM and tax reconciliations, recoveries, and rental/recovery statements to help ensure alignment with lease terms.

Support rent collection, accounts receivable reporting, and follow-up on outstanding balances.

Track retail tenant sales reporting and support percentage rent billings, where applicable.

Prepare reports, summaries, reconciliations, and other documentation to support property operations and financial reporting.

Qualifications:

Working knowledge of commercial property operations, tenant service, vendor coordination, and building administration.

General understanding of property accounting, including invoices, purchase orders, budgets, recoveries, billings, and reporting.

Ability to read, interpret, and apply lease terms to property administration, tenant billings, and operational requirements.

Proficiency in Microsoft Office, including Outlook, Word, and Excel.

Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders.

Clear written and verbal communication skills.

Service-oriented and professional, with the ability to build positive relationships with tenants, vendors, and internal partners.

Detail-oriented and comfortable working with leases, financial information, reports, and operational documentation.

Proactive, resourceful, and able to follow through on competing priorities.
Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.

$67,600.00 - $112,660.00
This position is eligible for a discretionary bonus based on company performance and individual contribution as well as an attractive benefit and wellness package.
Work Schedule: This is a full-time, in-office position. Employees are expected to work onsite Monday through Friday during regular business hours.
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