Assistant Manager | BPO Recruitment

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WENenterprenuer


Customer Service Role - BPO (5-13 yrs)
WENenterprenuer • Noida, Uttar Pradesh • via Updazz.com
4 days ago
Full–time
No Degree Mentioned
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Job description
- Educated to degree level standard or with equivalent business experience

- Working knowledge of the contact center environment

- Understanding of the performance management techniques

- Ability to coach, train and develop others

- Ability to analyze and interpret business and performance information

- Ability to implement and manage change

- Accountable for making decisions and working wit...
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Cyfuture


Assistant Manager - BPO Recruitment
Cyfuture • Noida, Uttar Pradesh • via LinkedIn
3 days ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Job description
Company Name: Cyfuture India Pvt. Ltd.

Industry: BPO/IT Industry

Company Website: www.cyfuture.com, https://cyfuture.cloud/, https://go4hosting.com/

Location: Noida

Key Accountabilities

• Manage the BPO recruitment process including initial assessments, interviews, and offers and lead them on board.

• Develop, drive and execute comprehensive search strategies designed to recruit employees across levels and from respective candidate pools (i.e. competitive research, industry profile development, networking, campus hiring, direct sourcing, vendors, training institute, FOC consultant etc.).

• Manage key ratios of TAT Joining Ratio, Referral contribution and infant attrition.

• Maintaining strong candidate engagement during pre-boarding to minimize pre-joining attrition. • For all roles, maintain a JD bank. • Work with business leaders to determine current and future staffing needs.

• Leveraging social media, job boards, Internet and other sourcing means for available vacancies. • Strengthen relationships with third-party recruitment agencies to ensure their full support to meet hiring needs.

• Creating weekly/ monthly reports to accurately reflect talent plan, status and other reports • Maintaining and developing candidate databases and trackers • Compliance with documentation, quality control, record keeping, bringing standardization.

Requirements:

• 4-8 years of BPO recruitment experience both domestic and international process pan India

• Strong BPO hiring experience - Bulk hiring, mass recruitment, walk-ins, campus hiring

• Good network with FOC consultants, training institutes, campus, NGOs, Govt. run programs

• Team handling experience of a minimum 4-5 years.

• Strong exposure to Social Networking Data Mapping through job portals, LinkedIn, Google, Facebook etc.,

• Dynamic, Confident, Good Communication skills

• Solid understanding of sourcing techniques, usage of job boards /portals

• Deadline-driven, with good time management to balance competing demands

• Accessive travelling for work to different cities

What we offer:

• A unique opportunity to join collaborative work environment in a hyper-growth context

• Mentorship from experienced professionals.

• Exposure to cutting-edge technology and industry trends.

• Opportunity for career growth and advancement.

• A modern office in a central location in Noida

• Medical Insurance by the company

• An employee-friendly compensation structure that includes Tax saving components where the employee can save tax

• Employee Engagement, Festival Birthday celebrations, Team outings APPLICATION

PROCESS:

If you could see yourself in this role and are keen to be part of our Organization, we look forward to hearing from you. Please send your resume to Surabhi.Jaiprakash@cyfuture.com or connect at +311661+22

Our recruitment process will be a mix of virtual and offline discussions to provide a safe and good experience. Note: Only shortlisted candidates will be contacted for further steps in the selection process. Read more