Assistant Facility Manager

Work Dynamics

What this job involves:

To provide comprehensive facility, contract and procurement management with a focus on continuous improvement.

To provide administrative support to the Facilities Management team at assigned Facilities. To ensure timely and accurate completion FM reports pertaining to assigned Facilities. Be accessible for escalation of all FM related issues. Oversee the Helpdesk work process. Provide management advice to Helpdesk operators for escalated issues. Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift. Oversee the Mailroom process. Provide management advice to Helpdesk operators for escalated issues. Oversee the Front Office function.

Anticipating the needs of our clients and guests

He must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract. Ensure visitors are promptly attended by the Front Office Executives (FOE). Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep. Oversee the Housekeeping Services. Overall service delivery assessment of HK vendor. Coordination meetings with vendor for resolution of service issues. Oversee Cafeteria Services. Ensure that the caterers are maintaining highest standards of hygiene in the services area.

Being a JLL brand enforcer

Works with Client RE team implement soft services procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.

Sound like you? To apply you need to be:

Skilled on the job

Meet or exceed best practice in provision of services through contracts. Establishment and adherence to policies procedures, compliance deadlines for each of the tasks as advised by the Operation Manager. Effective management of the team. Overall client satisfaction by achieving SLA targets. Timely resolution of helpdesk complaints. Effective team coordination of direct and vendor staff for efficient service delivery

A client hero

Got upbeat and pleasant attitude? This role is the perfect opportunity for you to show off your people skills, which will ease your interactions with different kinds of clients. Your superior organisational skills will also come in handy when it’s time for you to prepare client reports.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply Today Read more