Area Manager | Vertical Brand WA Reg A
Job Description
This newly created role is focused on creating exceptional customer experiences, finding opportunities for growth in our business’s, and developing high-performing teams that bring each brand to life. You will play a key role in ensuring every store delivers a welcoming, inspiring and customer-focused environment while driving strong commercial results across the region.
The Role
As Vertical Brand Area Manager, you'll lead and support a network of Store Managers across both brands, creating a culture where customers are at the centre of every decision. To do this, you will find operational efficiencies, allowing team maximum time to spend styling and connecting to our customer.
You'll work closely with Retail Operations, VM and Planning teams to ensure stores consistently deliver outstanding presentation, profitability through close management of your KPI’s and provide product feedback to maximize sales opportunities. Through coaching and leadership, you'll empower teams to build genuine customer connections that drive loyalty, engagement and business growth
Key Responsibilities
Lead, coach and develop Store Managers across 8 locations to build engaged and high-performing store teams
Create a customer-first culture that delivers exceptional service and meaningful customer connections tailored to each individual brand
Drive sales performance, profitability and key business KPIs through a strong results driven leadership
Close management of rostering, expenditure and attention to detail across all GP impacts
Recruit and train well supported teams through identifying exceptional candidates for each individual brand and bringing them into the team.
Execute individual Retail & VM directives while understanding the unique personalities of each brand.
Ensure every store consistently reflects the highest standards of presentation, visual merchandising and brand excellence
Partner with Store Managers to identify opportunities within their business for sales growth within product and service
Maintain operational excellence across compliance, stock management, safety and store processes
About You
Proven success in multi-site retail leadership with a strong understanding of brand identity
Passionate about delivering exceptional customer experiences and developing people
Strong understanding of how store presentation and team engagement drive commercial success
Commercially astute with experience leading performance against sales and KPI targets
An inspiring coach who builds capability, accountability and confidence in others
Highly organised with excellent communication and an eye for detail in managing GP through roster management.
Adaptable, hands-on and leads from the floor.
Current driver's licence and willingness to travel
What's in it for You?
Competitive salary package plus bonus opportunities
Car allowance
Wardrobe allowance
40% team member discount across Accent Group brands
Leadership development and career progression opportunities
The opportunity to shape customer experiences, develop exceptional leaders and make a lasting impact across two growing brands
If you're passionate about creating exceptional retail experiences, finding operational efficiencies and leading teams to deliver their best every day, we'd love to hear from you.
Job family
Area Manager
Pay type
Salary
