APS 5 Senior Travel Officer

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Government Job Alert
1 month
Australia
Australian Capital Territory
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ID: 584374
Published 1 month ago by Unknown
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Canberra, Australian Capital Territory, Australia
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Full job description
Salary Range: $88,+23 - $+2,670 + Attractive Superannuation
Contact Officer: Melina Guyer – 0432 825 201, melina.guyer@dva.gov.au


The Department of Veterans’ Affairs, Financial Operations Directorate is looking for a Senior Travel Officer to continue to support changes and improvements in the way we operate. A key change is the implementation of a new expense management and Financial Management Information System.

What we can offer you

Competitive salary plus 15.4% superannuation;
Flexible work arrangements, which includes working from home up to 3 days per week and flexible working hours between 7am-7pm;
$2++ yearly Healthy lifestyle payment;
Access to Salary Packaging;
Access to study assistance; and
Generous leave entitlements to help you live your best life outside work, including;
4 weeks annual leave, plus additional paid leave when we close down over the Christmas to New Year period;
paid parental leave, including maternity leave, supporting parents leave and adoption and foster care leave ;and
Purchase Leave.
Who we are looking for

Our ideal applicants will have proven experience in Travel management, exceptional customer service skills, meticulous attention to detail and, strong analytical and problem-solving skills. You will be responsive in high pressure and changing environments and have the ability to work independently and apply strategic thinking for decision making. You will have strong written and verbal communication skills, be innovative, have a continuous improvement mindset and be able to implement changes.

Duties
Provide a high level of customer service and respond to inquiries on Travel and Purchase Card matters and provide factual advice in a timely manner.
Provide technical knowledge in Travel and Purchase Card management.
Assist with general inquiries with Travel, Expense8 and Health LifeStyle benefit.
Manage prioritisation of own workloads, checking accuracy of information and work, ensuring quality customer service and advice.
Utilise financial analysis tools, systems, to capture, research, analyse and reconcile data.
Contribute to the implementation and improvement of processes and contribute to workplace innovation
Preparation and approval of end of month processes including but not limited to:
reconciliations,
journals, and
executive and management reporting.
Eligibility

Under section 22(8) of the Public Service Act 1+++, employees must be Australian citizens to be employed in the Australian Public Service (APS).
All applicants external to DVA offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
The successful candidate will be required obtain and maintain a Baseline Vetting (AGSVA) security clearance.
Notes

This recruitment process is being used to fill non-ongoing position/s. For more information about the role, please see the Candidate Information Pack.

Where a non-ongoing position is offered, the role will be filled for an initial specified term of up to 23 months.

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

Successful applicants engaged into the APS will be subject to a probation period.

DVA embraces and fosters a culture that supports diversity, inclusion and respect, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds. We are dedicated and committed to attracting and recruiting Aboriginal and Torres Strait Islander peoples and encourage applications from people with disability, people that identify as LGBTQIA+ and people from culturally and linguistically diverse backgrounds. Take on a rewarding, varied, and broad career with an Australian Public Service Department that can bring balance and flexibility to your working life, while supporting you to stay connected to your community.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability
Candidate Information Pack Opens in new window Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Full job description
Salary Range: $88,+23 - $+2,670 + Attractive Superannuation
Contact Officer: Melina Guyer – 0432 825 201, melina.guyer@dva.gov.au


The Department of Veterans’ Affairs, Financial Operations Directorate is looking for a Senior Travel Officer to continue to support changes and improvements in the way we operate. A key change is the implementation of a new expense management and Financial Management Information System.

What we can offer you

Competitive salary plus 15.4% superannuation;
Flexible work arrangements, which includes working from home up to 3 days per week and flexible working hours between 7am-7pm;
$2++ yearly Healthy lifestyle payment;
Access to Salary Packaging;
Access to study assistance; and
Generous leave entitlements to help you live your best life outside work, including;
4 weeks annual leave, plus additional paid leave when we close down over the Christmas to New Year period;
paid parental leave, including maternity leave, supporting parents leave and adoption and foster care leave ;and
Purchase Leave.
Who we are looking for

Our ideal applicants will have proven experience in Travel management, exceptional customer service skills, meticulous attention to detail and, strong analytical and problem-solving skills. You will be responsive in high pressure and changing environments and have the ability to work independently and apply strategic thinking for decision making. You will have strong written and verbal communication skills, be innovative, have a continuous improvement mindset and be able to implement changes.

Duties
Provide a high level of customer service and respond to inquiries on Travel and Purchase Card matters and provide factual advice in a timely manner.
Provide technical knowledge in Travel and Purchase Card management.
Assist with general inquiries with Travel, Expense8 and Health LifeStyle benefit.
Manage prioritisation of own workloads, checking accuracy of information and work, ensuring quality customer service and advice.
Utilise financial analysis tools, systems, to capture, research, analyse and reconcile data.
Contribute to the implementation and improvement of processes and contribute to workplace innovation
Preparation and approval of end of month processes including but not limited to:
reconciliations,
journals, and
executive and management reporting.
Eligibility

Under section 22(8) of the Public Service Act 1+++, employees must be Australian citizens to be employed in the Australian Public Service (APS).
All applicants external to DVA offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
The successful candidate will be required obtain and maintain a Baseline Vetting (AGSVA) security clearance.
Notes

This recruitment process is being used to fill non-ongoing position/s. For more information about the role, please see the Candidate Information Pack.

Where a non-ongoing position is offered, the role will be filled for an initial specified term of up to 23 months.

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

Successful applicants engaged into the APS will be subject to a probation period.

DVA embraces and fosters a culture that supports diversity, inclusion and respect, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds. We are dedicated and committed to attracting and recruiting Aboriginal and Torres Strait Islander peoples and encourage applications from people with disability, people that identify as LGBTQIA+ and people from culturally and linguistically diverse backgrounds. Take on a rewarding, varied, and broad career with an Australian Public Service Department that can bring balance and flexibility to your working life, while supporting you to stay connected to your community.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability
Candidate Information Pack Opens in new window
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