Company Description
YOU Broadband India Ltd., a subsidiary of Vodafone Idea Ltd., is a leading category 'A' ISP and India's first ISO accredited broadband service provider. The company offers high-speed internet and voice services to residential, SME, and corporate customers in 18 cities, with plans for further expansion. YOU Broadband is dedicated to providing state-of-the-art delivery platforms for its services.
Role Description
This is a full-time on-site role for an Application Support Specialist located in Surat. The Application Support Specialist will be responsible for providing technical and analytical support, troubleshooting issues, and effective communication with users to ensure seamless operations.
Qualifications
• Application Support and Technical Support skills
• Analytical Skills and Troubleshooting abilities
• Strong Communication skills
• Experience in network troubleshooting and application support
• Knowledge of ITIL framework is a plus
• Bachelor's degree in Computer Science, Information Technology, or related field
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