Verified Job
IT / Software / Data Analyst
Application Support Analyst - FT Temp
IT / Software / Data Analyst
#37212
Remote / WFH
The Town of Canmore
Job Description
Education & Qualifications:
Post-secondary education in Computer Science, Information Systems, Business Analysis, or a related field – required
Minimum 2–3 years of experience in an application support or systems support role – required
Experience supporting HRIS / HCM systems, preferably Dayforce – preferred
2–3 years of experience in business analysis, including requirements gathering and process improvement – required
Experience:
Demonstrated ability to collaborate effectively with business units and subject matter experts
Strong analytical and problem-solving skills with ability to diagnose root causes
Ability to work with sensitive and confidential information
Experience supporting enterprise applications including configuration and troubleshooting
Ability to identify and implement process improvements
Strong understanding of access management and security practices
Experience developing reports and performing data analysis
Ability to communicate technical concepts clearly to non-technical users
Ability to manage competing priorities and adapt to change
Commitment to continuous learning
Interpersonal Qualities
Confident, approachable, and service-oriented
Strong organizational and time management skills
Ability to work independently and collaboratively
High degree of professionalism and accountability
Analytical and methodical approach to problem-solving
Strong oral and written communication skills
Salary & Benefits:
Pay Range - $49.96 to $55.51 per hour. Compensation will be calculated based on the successful candidate's related work experience and education
Full-time temporary position for 1 year
35 hours work week
Temporary Benefits
Eligible for hybrid work
Personal development & learning opportunities
Positive work culture
Work-Life Balance
Closing Date for Applications: This posting will remain open until June 21st, 2026.
How to Apply: To apply, please combine your cover letter and resume into a single document (PDF or Word) . To help us learn more about you, in your cover letter please clearly detail the following:
Why do you want to be an Application Support Analyst for the Town of Canmore Information Technology Team?
What skills, experience, and (most importantly) attitude will you bring to enhance the team and enrich our community?
Prior to beginning work, the successful candidate will be required to submit all required certifications and documentation, including driver's abstract and records checks. The Town of Canmore wishes to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted.
The Town of Canmore is committed to fostering an inclusive and respectful workplace. We are proud to be an equal opportunity employer and make employment decisions without regard to race, color, religion, gender, gender identity or expression, ****** orientation, age, disability, marital status, family status, ancestry, place of origin, or any other protected characteristic under applicable law.
We believe diversity strengthens our organization, and we encourage applications from all qualified individuals. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, hr@canmore.ca
Job Details
Job Family
Admin
Pay Type
Hourly
Employment Indicator
Administrative
Hiring Min Rate
49.96 CAD
Hiring Max Rate
55.51 CAD
902 7 Ave, Canmore, AB T1W 3K1, Canada
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Post-secondary education in Computer Science, Information Systems, Business Analysis, or a related field – required
Minimum 2–3 years of experience in an application support or systems support role – required
Experience supporting HRIS / HCM systems, preferably Dayforce – preferred
2–3 years of experience in business analysis, including requirements gathering and process improvement – required
Experience:
Demonstrated ability to collaborate effectively with business units and subject matter experts
Strong analytical and problem-solving skills with ability to diagnose root causes
Ability to work with sensitive and confidential information
Experience supporting enterprise applications including configuration and troubleshooting
Ability to identify and implement process improvements
Strong understanding of access management and security practices
Experience developing reports and performing data analysis
Ability to communicate technical concepts clearly to non-technical users
Ability to manage competing priorities and adapt to change
Commitment to continuous learning
Interpersonal Qualities
Confident, approachable, and service-oriented
Strong organizational and time management skills
Ability to work independently and collaboratively
High degree of professionalism and accountability
Analytical and methodical approach to problem-solving
Strong oral and written communication skills
Salary & Benefits:
Pay Range - $49.96 to $55.51 per hour. Compensation will be calculated based on the successful candidate's related work experience and education
Full-time temporary position for 1 year
35 hours work week
Temporary Benefits
Eligible for hybrid work
Personal development & learning opportunities
Positive work culture
Work-Life Balance
Closing Date for Applications: This posting will remain open until June 21st, 2026.
How to Apply: To apply, please combine your cover letter and resume into a single document (PDF or Word) . To help us learn more about you, in your cover letter please clearly detail the following:
Why do you want to be an Application Support Analyst for the Town of Canmore Information Technology Team?
What skills, experience, and (most importantly) attitude will you bring to enhance the team and enrich our community?
Prior to beginning work, the successful candidate will be required to submit all required certifications and documentation, including driver's abstract and records checks. The Town of Canmore wishes to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted.
The Town of Canmore is committed to fostering an inclusive and respectful workplace. We are proud to be an equal opportunity employer and make employment decisions without regard to race, color, religion, gender, gender identity or expression, ****** orientation, age, disability, marital status, family status, ancestry, place of origin, or any other protected characteristic under applicable law.
We believe diversity strengthens our organization, and we encourage applications from all qualified individuals. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, hr@canmore.ca
Job Details
Job Family
Admin
Pay Type
Hourly
Employment Indicator
Administrative
Hiring Min Rate
49.96 CAD
Hiring Max Rate
55.51 CAD
902 7 Ave, Canmore, AB T1W 3K1, Canada
Return
