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Alterations Associate
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#39404
Remote / WFH
Ralph Lauren
Job Description
Ref #
W164972
State/Region
California
Department
Retail Stores
Location
United States
City
Beverly Hills
Pay Range: The pay range for this job is $0 - $0 per hour; actual pay is dependent on experience and geographic location. We will meet minimum wage and/or any other applicable legal pay requirements based on city, county, and state requirements.
Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities.
COMPANY DESCRIPTION
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
POSITION OVERVIEW
Ralph Lauren Tailors are responsible for altering and tailoring our Ralph Lauren garments to the highest standards, providing an exceptional and unparalleled client experience.
ESSENTIAL DUTIES & RESPONSIBILITIES
Alters and tailors Ralph Lauren garments to the highest standards meeting quality control expectations
Ensures accuracy in garment markings aligned to Ralph Lauren practice
Build a rapport with the client, identify their needs to deliver an exceptional experience
Partner with Sales Professional in servicing clients to provide exceptional service during fittings
Promote teamwork through contribution towards overall team productivity
Consistently execute and deliver personal productivity objectives at standard
Handle and maintain all RL garments with care and respect
Accurately enters all information into the alterations tracker and workflow systems
Communicate product and customer feedback to managers
Adhere to all workroom health and safety requirements
EXPERIENCE, SKILLS & KNOWLEDGE
Exceptional attention to detail, precision, and craftsmanship.
Strong interpersonal and communication skills; ability to provide feedback in a supportive and collaborative manner.
Ability to work effectively in a fast-paced, team-oriented environment.
Experience mentoring or training others in a technical capacity is preferred.
Commitment to upholding Ralph Lauren’s brand standards and delivering exceptional client service.
Experience in luxury tailoring preferred
Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines
Ability to operate tailoring machinery, sit, stand, move and walk for multiple hours
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.
W164972
State/Region
California
Department
Retail Stores
Location
United States
City
Beverly Hills
Pay Range: The pay range for this job is $0 - $0 per hour; actual pay is dependent on experience and geographic location. We will meet minimum wage and/or any other applicable legal pay requirements based on city, county, and state requirements.
Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities.
COMPANY DESCRIPTION
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
POSITION OVERVIEW
Ralph Lauren Tailors are responsible for altering and tailoring our Ralph Lauren garments to the highest standards, providing an exceptional and unparalleled client experience.
ESSENTIAL DUTIES & RESPONSIBILITIES
Alters and tailors Ralph Lauren garments to the highest standards meeting quality control expectations
Ensures accuracy in garment markings aligned to Ralph Lauren practice
Build a rapport with the client, identify their needs to deliver an exceptional experience
Partner with Sales Professional in servicing clients to provide exceptional service during fittings
Promote teamwork through contribution towards overall team productivity
Consistently execute and deliver personal productivity objectives at standard
Handle and maintain all RL garments with care and respect
Accurately enters all information into the alterations tracker and workflow systems
Communicate product and customer feedback to managers
Adhere to all workroom health and safety requirements
EXPERIENCE, SKILLS & KNOWLEDGE
Exceptional attention to detail, precision, and craftsmanship.
Strong interpersonal and communication skills; ability to provide feedback in a supportive and collaborative manner.
Ability to work effectively in a fast-paced, team-oriented environment.
Experience mentoring or training others in a technical capacity is preferred.
Commitment to upholding Ralph Lauren’s brand standards and delivering exceptional client service.
Experience in luxury tailoring preferred
Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines
Ability to operate tailoring machinery, sit, stand, move and walk for multiple hours
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.
