Verified Job
Clerical - Administrative
Administrative Officer – Invoicing & Client Support
Clerical - Administrative
#34187
Remote / WFH
Creative Respite and Community Services
Job Description
Administrative Officer – Invoicing & Client Support
Location: [Springwood]
Employment Type: [casual]
Experience Required: Minimum 3 years in an administrative role
About the Role
This position supports the smooth running of our counselling practice by managing invoicing, DVA claims,BUPA Open Arms claims, appointment coordination, and general administrative duties. You’ll play a key role in supporting counselling appointments and ensuring clients receive a warm, professional experience.
Key Responsibilities
Managing invoicing, billing cycles, and payment reconciliation
Processing DVA claims accurately and within required timeframes
Using Xero for accounts, invoicing, and financial administration
Coordinating and supporting counselling appointments
Managing client enquiries via phone and email
Maintaining accurate records and documentation
Providing general administrative support to the team
Skills & Experience
Minimum 3 years’ experience in an administrative or accounts support role
Strong experience with Xero accounting software
Knowledge of DVA billing processes
Excellent communication and customer service skills
Close attention to detail and strong organisational ability
Ability to manage confidential information with professionalism
Comfortable working independently and as part of a small team
Why Join Us
Supportive, client‑focused environment
Meaningful work supporting mental health services
Opportunity to grow your administrative and accounts skills
Job Type: Part-time
Pay: From $28.12 per hour
Work Location: In person
Location: [Springwood]
Employment Type: [casual]
Experience Required: Minimum 3 years in an administrative role
About the Role
This position supports the smooth running of our counselling practice by managing invoicing, DVA claims,BUPA Open Arms claims, appointment coordination, and general administrative duties. You’ll play a key role in supporting counselling appointments and ensuring clients receive a warm, professional experience.
Key Responsibilities
Managing invoicing, billing cycles, and payment reconciliation
Processing DVA claims accurately and within required timeframes
Using Xero for accounts, invoicing, and financial administration
Coordinating and supporting counselling appointments
Managing client enquiries via phone and email
Maintaining accurate records and documentation
Providing general administrative support to the team
Skills & Experience
Minimum 3 years’ experience in an administrative or accounts support role
Strong experience with Xero accounting software
Knowledge of DVA billing processes
Excellent communication and customer service skills
Close attention to detail and strong organisational ability
Ability to manage confidential information with professionalism
Comfortable working independently and as part of a small team
Why Join Us
Supportive, client‑focused environment
Meaningful work supporting mental health services
Opportunity to grow your administrative and accounts skills
Job Type: Part-time
Pay: From $28.12 per hour
Work Location: In person
