Verified Job
Back Office / Data Entry
Administrative Assistant (Home Care/Senior Care)
Back Office / Data Entry
#39906
Remote / WFH
Home Instea
Job Description
Make a Difference Every Day
Join a mission-driven team dedicated to helping seniors live safely and comfortably at home. At Home Instead, we are looking for a compassionate and organized Administrative Assistant who will be the welcoming face of our office and a key support to our clients, Care Pros, and leadership team.
If you have experience in customer service, healthcare, home care, or office administration, and enjoy a fast-paced, people-focused environment—this is the role for you.
Why This Job Stands Out
✅ High-impact role supporting seniors and caregivers
✅ Stable, Monday–Friday schedule
✅ Growth opportunities in senior care / home care
✅ Positive, team-oriented culture
What You’ll Do:
Front Desk / Customer Service
Be the first point of contact for incoming calls, clients, and visitors
Create a warm, professional, and caring experience
Manage phones, messages, and office flow
Client Intake & Onboarding
Assist with new client onboarding and intake processes
Prepare, organize, and maintain client files and documentation
Support client communication and scheduling coordination
Quality Assurance & Compliance
Track and document Quality Assurance (QA) visits
Maintain QA schedules for the Client Care Manager
Conduct client and Care Pro file audits
Perform shift audits and documentation checks
Ensure compliance with home care regulations, policies, and HIPAA standards
Administrative Support
Provide general office support, scheduling, data entry, and reporting
Assist leadership and staff with daily operations
Caregiver Support & Engagement
Support Care Pro onboarding, communication, and engagement
Assist with recognition programs and team initiatives
Community Involvement
Help with community outreach and events
Represent Home Instead in a professional, positive manner
What We’re Looking For
1+ year in administrative, receptionist, or office support role (healthcare or home care preferred)
Strong customer service and communication skills
Excellent organization and attention to detail
Ability to manage confidential information (HIPAA awareness preferred)
Positive, team-first attitude with a heart for senior care
Top Skills
Administrative Assistant, Office Coordinator, Home Care, Senior Care, Healthcare Administration, Client Intake, Scheduling, Customer Service, Caregiver Support, QA, Compliance, HIPAA, File Audits, EMR
Benefits
Competitive pay
Paid Holidays
Flex Scheduling Available
Supportive and purpose-driven work environment
Pay: $18.00 - $20.00 per hour
Benefits:
Employee assistance program
Professional development assistance
Referral program
Work Location: In person
Join a mission-driven team dedicated to helping seniors live safely and comfortably at home. At Home Instead, we are looking for a compassionate and organized Administrative Assistant who will be the welcoming face of our office and a key support to our clients, Care Pros, and leadership team.
If you have experience in customer service, healthcare, home care, or office administration, and enjoy a fast-paced, people-focused environment—this is the role for you.
Why This Job Stands Out
✅ High-impact role supporting seniors and caregivers
✅ Stable, Monday–Friday schedule
✅ Growth opportunities in senior care / home care
✅ Positive, team-oriented culture
What You’ll Do:
Front Desk / Customer Service
Be the first point of contact for incoming calls, clients, and visitors
Create a warm, professional, and caring experience
Manage phones, messages, and office flow
Client Intake & Onboarding
Assist with new client onboarding and intake processes
Prepare, organize, and maintain client files and documentation
Support client communication and scheduling coordination
Quality Assurance & Compliance
Track and document Quality Assurance (QA) visits
Maintain QA schedules for the Client Care Manager
Conduct client and Care Pro file audits
Perform shift audits and documentation checks
Ensure compliance with home care regulations, policies, and HIPAA standards
Administrative Support
Provide general office support, scheduling, data entry, and reporting
Assist leadership and staff with daily operations
Caregiver Support & Engagement
Support Care Pro onboarding, communication, and engagement
Assist with recognition programs and team initiatives
Community Involvement
Help with community outreach and events
Represent Home Instead in a professional, positive manner
What We’re Looking For
1+ year in administrative, receptionist, or office support role (healthcare or home care preferred)
Strong customer service and communication skills
Excellent organization and attention to detail
Ability to manage confidential information (HIPAA awareness preferred)
Positive, team-first attitude with a heart for senior care
Top Skills
Administrative Assistant, Office Coordinator, Home Care, Senior Care, Healthcare Administration, Client Intake, Scheduling, Customer Service, Caregiver Support, QA, Compliance, HIPAA, File Audits, EMR
Benefits
Competitive pay
Paid Holidays
Flex Scheduling Available
Supportive and purpose-driven work environment
Pay: $18.00 - $20.00 per hour
Benefits:
Employee assistance program
Professional development assistance
Referral program
Work Location: In person
