Administration Manager / Office Manager

Location
Georges Hall NSW 2198
 
Benefits
Pulled from the full job description
Travel reimbursement
Salary packaging
 
Full job description
Initial Location: Georges Hall, NSW (moving to Seven Hills)

Employment Type: Contract / Full-Time

About the Role:

We are looking for a highly organised and proactive Administration Manager / Office Manager to oversee and coordinate the daily operations of our office, initially based in Georges Hall and later relocating to Seven Hills. This is a hands-on leadership role responsible for supporting our growing disability and aged care services team through effective administration, staff coordination, and compliance management.

You will play a key role in streamlining internal processes, supporting frontline staff, and ensuring the office runs smoothly and professionally in alignment with audit and service delivery standards.

Key Responsibilities:

Client Intake OversightLead the intake process for new clients, ensuring all onboarding documentation is completed accurately and stored appropriately.
Rostering CoordinationSupport and supervise rostering processes to ensure clients are matched with staff in a timely and efficient manner.
Office Communications ManagementManage general enquiries and communication channels (phone, email, in-person) with professionalism and efficiency.
Compliance File Systems ManagementMaintain and audit client and staff files in ShiftCare and SharePoint, ensuring all documentation is current, accessible, and audit-ready.
Staff Recruitment Onboarding AdminPost job ads, organise interviews, and assist with onboarding documentation to support workforce growth and compliance.
Administration Leadership Office OversightOversee office operations and support admin staff, implement efficient systems and workflows, and contribute to a positive and productive work culture.
Skills Experience:

2–3+ years’ experience in a senior administrative or office management role (health, disability, or aged care preferred).
Strong working knowledge of digital tools such as ShiftCare, SharePoint, and the Microsoft Office suite.
Excellent organisational skills with the ability to manage competing priorities.
High-level written and verbal communication skills.
Demonstrated ability to work autonomously and lead small teams.
Knowledge of NDIS and/or CHSP compliance requirements is highly desirable.
Why Join Us:

Be part of a purpose-driven organisation committed to empowering people with disability and supporting older Australians.
Step into a key leadership role with autonomy and opportunity to shape internal processes.
Supportive team environment and opportunities for professional development.
Start in Georges Hall with a planned transition to our modern Seven Hills office.
Job Types: Full-time, Subcontract

Pay: From $40.00 per hour

Benefits:

Salary packaging
Travel reimbursement
Experience:

Administrative or Office Management Role: 2 years (Required)
Work Authorisation:

Australia (Required)
Work Location: In person

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