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Administration Assistant - Health & Wellness

Adelaide, South Australia
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Healthcare
#739559
Remote / WFH
Southern Cross Care

Job Description

Full job description
Be the difference. Enjoy great rewards and benefits.

Permanent Full Time Position

Working with Southern Cross Care means you are valued, supported, and rewarded. Our Bee Well program gives you great discounts on groceries, travel, and health insurance, plus resources to boost your wellbeing. You will also enjoy salary packaging to help you take home more pay while building a career that makes a real difference.


About the role

Our Health and Fitness centres consist of a multi-disciplinary environment that embraces innovative practice and focuses on the reablement of our clients. This role will see you as the first point of contact, developing positive client relations, maintaining bookings and Allied Health clinician schedules.

Key responsibilities of this role include but are not limited to;

Greeting all visitors to the site in a courteous and professional manner

Answering telephone calls promptly and directing them to appropriate persons, including dialling of external numbers as requested

Making appointments / entering appointments into database

Accurately translating referral documents to understand the client needs and match this to service availability

Coordinating on-going services and respond to service change requests

Accurately receipting all incoming monies, including cash, EFTPOS, Medicare, DVA and HICAPS

Providing additional administrative support to staff where required


For further details regarding the scope of the role, please refer to the position description.


About you

We are looking for people who will be the difference in the lives of our residents and clients.

The successful candidate will have the following skills and experience;

Previous experience in a reception/administrative role within an Allied Health or medical practice

Knowledge of office procedures including the handling and accurate receipting of money

Knowledge of community aged care funding programs and service offerings

Strong interpersonal communication skills, used to negotiate effectively, mitigate conflict, establish trust and manage expectations

Exceptional organisational and time management skills including the ability to work with minimal supervision

Proficient computer and keyboard skills and the ability to use Google Suite (e.g. Docs, Sheets, Gmail etc.) and various in-house databases

Applicants with a Certificate in Administrative Services or similar will be highly regarded


About us

Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.


Apply Online: careers.southerncrosscare.com.au/jobs/search

Enquiries: [email protected]

Applications close: Friday 31st July at 4pm
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