Verified Job
Customer Support / TeleCaller
Accounts Associate
Customer Support / TeleCaller
#559369
Remote / WFH
Job Description
Job Title: Retail Accounts Manager
Location: Chennai, Anna Nagar
The Retail Accounts Manager will be responsible for maintaining and expanding relationships with key retail accounts. This role involves managing day-to-day operations, developing strategic sales plans, and ensuring customer satisfaction to drive sales growth and profitability.
Key Responsibilities:
- Develop and maintain strong relationships with key retail accounts.
- Implement strategic sales plans to achieve company goals and objectives.
- Analyze sales data and market trends to identify opportunities for growth.
- Coordinate with internal teams to ensure seamless execution of sales strategies.
- Manage account budgets and ensure alignment with financial goals.
- Monitor competitor activities and develop strategies to stay ahead in the market.
- Prepare regular reports on account performance and present to senior management.
- Address customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction.
- Attend industry events, trade shows, and networking opportunities to represent the company.
Qualifications:
- Bachelor’s degree in Business, Marketing, or related field.
- Minimum of 3-5 years of experience in retail account management or a similar role.
- Proven track record of achieving sales targets and managing key accounts.
- Strong understanding of retail market dynamics and consumer behavior.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with CRM software is a plus.
- Willingness to travel as needed.
• Skills:
- Strategic thinking and problem-solving abilities.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- High level of attention to detail and accuracy.
- Ability to thrive in a fast-paced and dynamic environment.
Pay: ₹12,000.00 - ₹15,000.00 per month
• Benefits:
- Cell phone reimbursement
Schedule:
- Morning shift
Supplemental Pay:
- Overtime pay
• Education:
- Bachelor's (preferred)
• Experience:
- Accounting: 3 years (preferred)
Work Location: In person
Location: Chennai, Anna Nagar
The Retail Accounts Manager will be responsible for maintaining and expanding relationships with key retail accounts. This role involves managing day-to-day operations, developing strategic sales plans, and ensuring customer satisfaction to drive sales growth and profitability.
Key Responsibilities:
- Develop and maintain strong relationships with key retail accounts.
- Implement strategic sales plans to achieve company goals and objectives.
- Analyze sales data and market trends to identify opportunities for growth.
- Coordinate with internal teams to ensure seamless execution of sales strategies.
- Manage account budgets and ensure alignment with financial goals.
- Monitor competitor activities and develop strategies to stay ahead in the market.
- Prepare regular reports on account performance and present to senior management.
- Address customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction.
- Attend industry events, trade shows, and networking opportunities to represent the company.
Qualifications:
- Bachelor’s degree in Business, Marketing, or related field.
- Minimum of 3-5 years of experience in retail account management or a similar role.
- Proven track record of achieving sales targets and managing key accounts.
- Strong understanding of retail market dynamics and consumer behavior.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with CRM software is a plus.
- Willingness to travel as needed.
• Skills:
- Strategic thinking and problem-solving abilities.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- High level of attention to detail and accuracy.
- Ability to thrive in a fast-paced and dynamic environment.
Pay: ₹12,000.00 - ₹15,000.00 per month
• Benefits:
- Cell phone reimbursement
Schedule:
- Morning shift
Supplemental Pay:
- Overtime pay
• Education:
- Bachelor's (preferred)
• Experience:
- Accounting: 3 years (preferred)
Work Location: In person
