Account Executive (NYC / Mid-Level / B2B SaaS)

Full job description
Location: New York City, USA | Full-Time
Hiring for: Quack AI
Via: 5Candidates

About the Company

At 5Candidates, we help fast-growing startups hire top talent. We’re currently hiring an Account Executive (NYC) on behalf of Quack AI — a well-funded, rapidly growing startup trusted by companies like Yotpo, Artlist, Notable, and Rentman.

Quack is building the next operating system for customer support teams — delivering AI-powered products that customers genuinely love.

About Quack

Quack is an Israel-based startup with headquarters in Tel Aviv and strong business ties to the U.S. The CEO and team frequently travel to New York, and the company is backed by top-tier VCs and operators from California and New York. This is a unique opportunity to grow within a globally connected network.

The team values clarity, focus, simplicity, and full ownership. Their founding team has worked together for 6+ years across multiple ventures and is passionate about building elite product and go-to-market teams.

About the Role

This is a hands-on individual contributor role with a clear path to leadership as the team scales. Until the next milestone, the role will remain fully hands-on — giving you real ownership and direct impact on the company’s growth trajectory.

What You’ll Do

Manage the full sales cycle from discovery to close with mid-market B2B SaaS companies (100–1,000 employees)
Work closely with the CEO and founding sales team to refine and execute the GTM playbook
Train and mentor junior sales team members — while staying fully hands-on
Provide feedback to product and marketing to improve positioning and messaging
Build lasting customer relationships and ensure a world-class buying experience
What We’re Looking For

2–4 years of B2B SaaS sales experience (AE experience required)
Experience selling to mid-market companies (100–1,000 employees)
Fast-paced, high-ownership mindset
Ability to work independently and drive results quickly
Strong communication skills and a passion for building customer trust
Must be based in New York City
Bonus Points

Experience at companies like Zendesk, Salesforce, HubSpot, or other CRM/ticketing system providers
Familiarity with the customer support space and CX team workflows
Previous experience as a Customer Support Agent
Job Type: Full-time

Work Location: Remote Read more