Account Credit Controller

Full job description
Department: Finance
Reporting To: Account Supervisor

At Smith and Brock, we’re not just in the business of fresh produce, we’re in the business of people, relationships, and responsibility. As a proud family-run company, our values are at the heart of everything we do. We believe in quality without compromise, integrity in every interaction, and sustainability that safeguards the future.

We champion fair partnerships with growers, exceptional service for our customers, and a supportive, respectful environment for our team. Every role at Smith and Brock plays a part in delivering honest food, responsibly sourced and doing it with heart.

Position Purpose

The Accounts Credit Coordinator supports the Finance Department in maintaining accurate financial records, managing customer credit, and ensuring the timely and efficient processing of financial transactions. This blended role combines traditional accounting support with proactive credit control to help safeguard the company’s cash flow and working capital.

Key Objectives

Ensure Timely and Accurate Transaction Processing
Maintain up-to-date and accurate financial data through timely input of invoices, receipts, and bank transactions.
Monitor and Control Customer Credit
Manage customer credit accounts by monitoring balances, enforcing credit limits, and following up on overdue payments.
Support Financial Control and Compliance
Assist in adhering to financial controls, ensuring records are accurate and compliant with internal policies and relevant financial regulations.
Facilitate Smooth Supplier and Customer Account Management
Provide timely support in resolving invoice, credit, and payment queries with suppliers and customers to maintain strong relationships and avoid disruptions.
Assist in Month-End Processes
Contribute to month-end reconciliations and reporting to ensure accurate financial close procedures.
Key Responsibilities

Process and code purchase invoices.
Match, batch, and file purchase orders and delivery notes.
Post and allocate customer receipts and supplier payments.
Reconcile customer accounts; investigate and resolve discrepancies.
Conduct regular credit control activities, including:
Monitoring customer aging reports.
Chasing outstanding invoices via phone and email.
Issuing monthly statements and dunning letters.
Escalating highrisk accounts and recommending appropriate actions.
Set up and maintain customer credit terms and limits in line with company policy.
Liaise with the sales and customer service teams to address account issues or disputes.
Assist with the preparation of VAT returns and other statutory filings.
Support the preparation of month-end journals, accruals, and prepayments.
Provide general administrative support to the Finance Department as required.
Skills Competencies

Strong attention to detail and numerical accuracy
Good understanding of double-entry bookkeeping and credit control principles
Proficient in Microsoft Excel and accounting software (e.g., Sage, Xero, or similar)
Strong organisational skills with the ability to manage competing priorities
Confident communicator with a professional and diplomatic approach to credit chasing
A proactive and reliable team player who takes initiative
Qualifications Experience

AAT Level 2 (minimum) or equivalent qualification/experience
Previous experience in an account assistant or credit control role
Familiarity with aged debt reporting and credit risk management
Experience working in a fast-paced environment, ideally within FMCG, wholesale, or logistics sectors
Benefits

Enjoy a weekly free shop of groceries including vegetables and fruits (£25 in value at company price
30% off at Sylva Café
Welcome Smith Brock Water bottle
Career Progression, our Team grew with us
Join a company where integrity, quality, and people come first Read more