COO Office Associate – Embedded Finance Operations

What We’re Looking For

✅Bilingual Fluency: Native-level Mandarin + fluent Business English (required)
✅Experience: 2+ years in business operations or commercial support roles within the finance or tech sectors — experience in white-label banking or embedded finance is highly preferred
✅Hybrid Capabilities:
Able to build and manage efficient administrative systems (meeting management, documentation, cross-department coordination)
Basic financial analysis skills — capable of comparing vendor quotes and reviewing contract terms independently
Familiar with UK financial regulations and able to research and summarize industry policies and market trends quickly
Bonus: Skilled in Power BI, Tableau, or other data visualization tools
✅Strategic Thinking: Able to extract insights from operational data and identify opportunities for business improvement and growth
✅Growth Potential:Background in marketing, digital advertising, or user operations is a strong plus — this role is designed to grow into a broader strategic function
Key Responsibilities

Support the COO in managing day-to-day operations and special projects
Coordinate UK-side product go-live for white-label banking offerings and ensure smooth execution
Lead or support post-launch marketing efforts in the UK market
Serve as the bridge between cross-border teams (China–UK)
Prepare internal documentation, vendor analysis, and KPI reports
Drive and manage partnerships with fintech vendors (payment, risk, compliance)
Participate in Open Banking and user growth initiatives Read more