Key Account Manager

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Customer Care Executive
1 month
India
Maharashtra
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ID: 471005
Published 1 month ago by Zomato
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Pune, Maharashtra, India
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As a Key Accounts Manager, you will work with a portfolio of our restaurant partners and work towards creating a healthy long-term food delivery/dining out ecosystem in India.

What you need to bring to the ‘table’:
• Spirit of service towards customers, delivery partners, restaurant partners and our community
• Zeal for building deep mutually beneficial relationships that are not transactional in nature
• Ability to get your hands dirty and understand what ‘running a restaurant’ truly means
• Analytical rigour to understand data and identify growth opportunities for your partners
• Proactive, and not reactive – to identify restaurant issues and get them resolved
• Work-life integration – we are in the hospitality business, we work when our customers celebrate; be prepared to be ‘switched on’ during our largest festivals, and holidays
• And all the other usual stuff in other job descriptions Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

As a Key Accounts Manager, you will work with a portfolio of our restaurant partners and work towards creating a healthy long-term food delivery/dining out ecosystem in India.

What you need to bring to the ‘table’:
• Spirit of service towards customers, delivery partners, restaurant partners and our community
• Zeal for building deep mutually beneficial relationships that are not transactional in nature
• Ability to get your hands dirty and understand what ‘running a restaurant’ truly means
• Analytical rigour to understand data and identify growth opportunities for your partners
• Proactive, and not reactive – to identify restaurant issues and get them resolved
• Work-life integration – we are in the hospitality business, we work when our customers celebrate; be prepared to be ‘switched on’ during our largest festivals, and holidays
• And all the other usual stuff in other job descriptions
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