My Corporate Jobs Mumbai

Role: Customer Service Qualification: HSC/ Any GraduateType: WFO

Responsibilities:

• Managing a team of representatives offering customer support.

• Overseeing the customer service process.

• Resolving customer complaints brought to your attention.

• Creating policies and procedures.

• Planning the training and standardization of service delivery.

• Selecting and hiring new staff.

• Monitoring the work of individual representatives and of the team.

• Conducting quality assurance surveys with customers and providing feedback to the staff.

• Possessing excellent product knowledge to enhance customer support.

• Maintaining a pleasant working environment for your team.

Interested Candidates can share their CV at : [HIDDEN TEXT]

Thanks RegardsRania Shah+8+2860336 Read more