Key Account Manager | Telecom |6|11 yrs|

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MIS Executive
1 month
India
Tamil Nadu
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ID: 406004
Published 1 month ago by HR Ace
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In MIS Executive category
Chennai,, Tamil Nadu, India
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Job responsibility :

- Periodically monitor, review and improve account performance

- Responsible for customer engagement and satisfaction

- Manage service issues by working with service assurance team/service delivery team collection teams

- To understand the Customer's business in depth and seek opportunities for business development.

- To ensure that revenue and MRC targets are achieved with increasing company share in given set of accounts.

Span of control : Geographic- Bangalore 1, Chennai 1

Key Customer : External -ISP, Enterprise service providers, Telecom operators

Internal : Product, CSO, Finance, commercial, Technology etc.

Skills :

Necessary : Relationship management, Funnel generation ,Ownership.

Preferred : Telecom Enterprise Product understanding, Prior Telecom / IT experience.

Qualification : BE/MBA

Experience : Manager - 6 - 8 , Sr Manager - 10 ~ 12 years of relevant

Experience in telecom industry - 3 Years

Behavioral Attributes :

- Business Acumen

Dealing with Ambiguity

- Innovation Management

- Drive for Results

- Customer Focus Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Job responsibility :

- Periodically monitor, review and improve account performance

- Responsible for customer engagement and satisfaction

- Manage service issues by working with service assurance team/service delivery team collection teams

- To understand the Customer's business in depth and seek opportunities for business development.

- To ensure that revenue and MRC targets are achieved with increasing company share in given set of accounts.

Span of control : Geographic- Bangalore 1, Chennai 1

Key Customer : External -ISP, Enterprise service providers, Telecom operators

Internal : Product, CSO, Finance, commercial, Technology etc.

Skills :

Necessary : Relationship management, Funnel generation ,Ownership.

Preferred : Telecom Enterprise Product understanding, Prior Telecom / IT experience.

Qualification : BE/MBA

Experience : Manager - 6 - 8 , Sr Manager - 10 ~ 12 years of relevant

Experience in telecom industry - 3 Years

Behavioral Attributes :

- Business Acumen

Dealing with Ambiguity

- Innovation Management

- Drive for Results

- Customer Focus
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