0021 - Sacramento CA - Sr Shop Mechanic
Job Description
We are united in discovering, building and celebrating better ways of working in this world, so everyone can find and pursue a love of the outdoors. When you work with us, you do your best work with support to live your best life. You play a part in shaping the future of the outdoors, for people and our planet.
Our team is seeking a Sr. Bike and Ski Shop Mechanic to create a better outdoor experience by offering knowledge, giving recommendations, and engaging with customers daily. As a vital member of the retail store Shop team, you assemble REI equipment daily. In addition to executing shop services, you provide exceptional customer service in the shop and on the sales floor. You contribute to REI's success by servicing and repairing bikes and/or snow sports equipment to industry standards. Your initiative and productivity will help guide Retail Sales Specialist and Bike and Ski Shop Mechanics.
Responsibilities and Qualifications
To be successful:
Engage in REI Sales and Service Training to promote REI goods and services.
Maintain equipment, and ensure a clean, secure, and safe work environment.
Produce quality work that meets and exceeds industry standards.
Train teammates to conduct shop service functions.
Mentor inexperienced staff.
Research and report significant quality and safety issues.
Bring your passionate, authentic self
You have extensive knowledge of REI tools and equipment. You're a builder. You're a safety expert. Customers consult Bike and Ski Shop Mechanics to confirm that their equipment is fitted correctly and maintained. Thanks to your expertise of REI products and services, you'll stay ahead of the trends and share that knowledge with customers.
Your qualifications:
You enjoy communicating and building relationships, both inside and outside the organization.
You complete required training/certifications.
You have 1-2 years previous bike and/or ski shop experience (or equivalent/transferable skills).
You have open availability to work a flexible schedule.
You set practical goals and establish priorities to achieve business goals.
You organize and use resources to meet deadlines and communicate about plans and progress.
You have the ability to transfer up to 40 pounds.
Closing
We believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you drive change, foster a culture of respect, and know you're backed by benefits that support your whole life.
Pay Transparency
We are committed to practices that promote pay equity and transparency. Factors that may be used to determine your actual salary include: your specific skills and experience, geographic location or other relevant factors.
REI offers regular employees a generous employee discount, access to health benefits, a retirement savings plan, and accrued time off.
Pay Range
