Workshop Controller

Full job description
Workshop Controller

Stratstone

Audi Tamworth

£30,000 - £32,000 plus bonus and pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services

We have an exciting opportunity to join our growing team as a Workshop Controller. In this role you are a key influencer who will work closely with both the Service Reception and Parts Teams. Become part of what is already a fantastic journey. The possibilities are endless.

What does the role of Workshop Controller involve?

Accounting for and managing Technicians time when working on jobs.
Ensuring Job Card write up compliance with regards to OEM Warranty Procedures.
Managing and improving workshop Productivity and Efficiency by allocating the correct jobs to the correctly skilled technician
Identifying Technician Training Needs.
What do you need to succeed as a Workshop Controller?

Proven experience within a service department in the motor industry
An excellent understanding of systems and processes operated to within this environment
A strong knowledge of Health and Safety
Confident with dealing with people at all levels, be able to build an immediate rapport
Excellent planning and organisational skills
Comfortable in negotiating and influencing situations
Lead by example to deliver an outstanding customer experience every time
Life at Stratstone;

Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
Celebrate your special day with an extra day off on your birthday
Our industry-leading Family Leave Policies ensure you’re supported when it matters most
Take a paid day to volunteer and give back to a cause close to your heart
We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
Unlock your potential with tailored training and endless career growth opportunities
Commute for less with our cycle to work scheme
Access high street discounts to make the everyday a little more rewarding
Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme
At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Job Types: Full-time, Permanent

Additional pay:

Bonus scheme
Benefits:

Company pension
Employee discount
Referral programme
Experience:

Automotive Aftersales: 3 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person Read more