Workplace Administrator Lead

Our dream of revolutionizing the fitness and wellness industry is no small feat, and we're looking for talented people to make it a reality. When you join Mindbody + ClassPass, you'll work with kind, intelligent people and enjoy unrivaled benefits. You'll also share in a true culture of purpose and passion centered around helping people live happier, healthier lives. We're not just another thriving company—we're far and away the leader of our industry. So join the team, and let's see what we can accomplish together!

Who we are
At Mindbody + ClassPass, we're innovating for the future of wellness by bringing together the best of both sides of the market: Mindbody is the industry's most trusted technology platform, empowering tens of thousands of wellness brands around the world with the software and resources they need to run and grow their businesses. ClassPass is one of the most popular apps for fitness lovers and self-care enthusiasts, partnering with over 30,000 fitness studios, gyms, salons, and spas around the world. We're on a mission to create a wellness community for all—opening the doors to more authentic, local wellness experiences than ever before.

About the role
Oversee the daily operations in facility, maintain the facility and supervise office boy and security personnel and their responsibilities.
Keep the office clean, stocked, and organized throughout conference rooms, stock and storage rooms/closest, and communal areas
Oversee and order office supplies, anticipating requirements, stocking supply stations, and making sure equipment is in working order
Maintain filing system, contact database, employee list, and inventories
Provide ad-hoc support to office and other staff members and departments as needed, including organizing team events onsite and offsite
Developing and maintaining a vendor base for a cost-efficient procurement of inventory.
Collaborate with management (global and local) to complete projects, work independently on assigned tasks.
Communicates workplace safety precautions to employees
Oversee office operations regarding common areas, work floor areas to ensure they are maintained and updated by the service staff and agreed upon vendors that meet our department and company expectations.
Write, post and maintain policies and procedures with direction from leadership.
Help address and complete assigned service tickets and ensure service levels are maintained.
Supports campus and department moves.
Prepare agendas, take meeting minutes, and document follow-up items from meetings with assigned vendors monthly and any for departmental or team member meetings.
Identify inefficiencies, roadmap possible solutions, prioritize against current workload and set goal timeline for completion.
Track expenses in correlation to what is being ordered for and used on campus and report back monthly.
Anticipate business needs and collect / prepare necessary information to aide in departmental goals.
Meets with department team members to understand needs, issues and improvements.
Any other duties as assigned.
Skills experience
Any graduate with 5 - + years of experience in office administration
Excellent organizational skills, attention to detail, and time management
Function with an attitude of continuous improvement and growth, both personally and for the organization
Technical experience in writing SOPs pertaining to procurement of office needs and standardizing departmental processes for these areas
Driven self-starter, with a proactive approach to work. Handling emergent and unique issues at times without specific direction
Excellent customer service skills for both internal and external customers; has high customer focus
Keeps confidences; handles high-pressure situations with tact, diplomacy, and professionalism
Highly resilient; Remains calm during escalated issues; Well-spoken with excellent verbal and written communication skills
Intermediate proficiency with MS Office (Outlook, PowerPoint, Word, and Excel)
Ability to perform well under tight deadlines and high-pressure situations

Have we piqued your curiosity?
Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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