Wine Club & Office Coordinator
Job Description
We are now looking for an organised, customer-focused, and proactive Wine Club & Office Coordinator to join our team on a 6-month fixed term contract.
This is a varied and fast-paced role that combines office administration, customer service, wine club coordination, and support across multiple departments. If you enjoy multitasking, building relationships, and being the person who keeps everything running smoothly, we would love to hear from you.
About the Role
As the central hub of our office operations, you will provide day-to-day administrative support while delivering an exceptional experience for our Wine Club members and customers.
Key responsibilities include:
Administrative support and data entry
Managing Wine Club memberships, orders, and shipments
Answering incoming calls and customer enquiries
Managing the online shop and customer database
Supporting marketing, events, and other departments as required
Generating invoices and assisting with reporting
General office coordination and support
About you
You will have:
Previous administration experience
Excellent communication and customer service skills
Strong organisation and time management
Experience using CRM, CMS, or eCommerce systems (Commerce7 experience advantageous)
A positive, adaptable attitude
A reliable vehicle and full NZ working rights (NO SPONSORSHIP AVAILABLE)
What We Offer
Discounts on wine, dining, golf and spa experiences
Supportive team environment
EAP services and training opportunities
The opportunity to work for a well-known NZ wine brand
We live by our values:
Care Always Grow Together Craft with Purpose Honour the Land
If you enjoy variety, working with people, and being part of a passionate team, we would love to hear from you.
Please note: We are only accepting applications from candidates with unrestricted work rights in New Zealand. Only shortlisted candidates will be contacted.
Company Overview
At Gibbston Valley, our teams are deeply passionate about this exceptional place. We thrive on having fun and sharing our knowledge and enthusiasm with every visitor. Our makers infuse each Gibbston Valley wine bottle with passion and personality. From handpicking whole bunches of organically grown grapes to foot-macerating the fruit, they employ traditional and sustainable techniques to craft every vintage with care. This commitment, harmonising with the region’s soil, sun, frost, and rain, captures the distinctive essence of Gibbston Valley’s unique terroir.
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