Verified Job
Customer Support / TeleCaller
Western Community - SAPOL Mental Health Co-Responder (AHP-3/RN-3)
Customer Support / TeleCaller
#692331
Remote / WFH
Job Description
Work type: Full time, Part time
Location: Adelaide Metro Western
Categories: Allied and Scientific Health, Nursing/Midwifery
Central Adelaide Local Health Network (CALHN)
Mental Health Services - Adelaide
Salary RN-3 $130,190 - $136,010 p.a. + super + salary packaging
Salary AHP-3 $108,347 - $116,216 p.a. + super + salary packaging
Permanent full-time and part-time positions
About CALHN
At Central Adelaide (CALHN), we’re shaping the future of health through excellence in clinical care, research, and innovation. As South Australia’s largest health network, we deliver exceptional, safe and connected healthcare - for our patients, our community, and our people.
With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best. Find out more about CALHN sites and services, our stories and the opportunities to be part of CALHN.
About the Role
AHP-3 Join CALHN as a Senior Clinician and play a vital role responding to mental health events in the community and police custodial settings alongside SAPOL. You will conduct mental health assessments, triage care, and coordinate safe outcomes for consumers and staff, including hospital transfers, detention under the Mental Health Act (2009), or use of community and non-government resources. Reporting to the Team Manager of Western Community Mental Health (Port), you will lead, implement and evaluate quality mental health services, optimise patient outcomes, provide clinical leadership, and support less experienced staff within a dynamic, multidisciplinary team.
RN-3 Join SA Health as a Nurse Consultant and provide expert mental health nursing care while leading and supporting your team. You will deliver direct care, guide nurses, and coordinate projects that enhance consumer outcomes. Working within national standards, you will oversee comprehensive care, address practice gaps, and provide education, counselling, and group support. Through collaboration with multidisciplinary teams and non-government organisations, you will contribute clinical expertise to improve recovery and wellbeing for consumers while fostering a culture of excellence and professional growth.
Qualifications
See role descriptions
Why You’ll Love It Here - CALHN benefits that matter
We know that a great career is about more than just the work you do, it’s also about the support you receive. At CALHN, you’ll enjoy :
Salary packaging – up to $9,010 for living expenses + $2,650 for meals & entertainment + pre-tax super & novated lease options
Safe connections – be part of a culture of safety and connectivity, focusing on outcomes and continuous improvements
Recognition & growth – celebrate success and explore opportunities across CALHN’s many sites
Professional development allowance - with structured development support
Flexible work options – speak to us about flexibility options for this role to suit your lifestyle
Paid leave – with leave loading for rest and recharge
Health & fitness perks – discounted access to Fitness Passport & free flu vaccinations
Wellbeing support – Employee Assistance Program for you & your family
Diversity & Inclusion
We’re committed to building an inclusive workplace where everyone feels safe, respected, and supported. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally diverse backgrounds, and LGBTQIA+ communities.
Application Information
Please refer to the role description for essential educational/vocational qualifications that may be required
Appointment will be subject to satisfactory Criminal History Clearances and compliant immunisation screening as indicated in the role description.
Curious about this role?
Connect with
Erin Pitts, Team Manager, Port Team, WCMHC
Phone: 0478 279 219
E-mail: Erin.Pitts@sa.gov.au
Apply Now
Applications close: 11:55 pm, Sunday, 12 April 2026
Job Ref: 931926
Go to the SA Health Career Website for how to apply, and Australian and International applicant guidelines for more information
Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position
Advertised: 26 Mar 2026 Cen. Australia Daylight Time
Applications close: 12 Apr 2026 Cen. Australia Standard Time
Location: Adelaide Metro Western
Categories: Allied and Scientific Health, Nursing/Midwifery
Central Adelaide Local Health Network (CALHN)
Mental Health Services - Adelaide
Salary RN-3 $130,190 - $136,010 p.a. + super + salary packaging
Salary AHP-3 $108,347 - $116,216 p.a. + super + salary packaging
Permanent full-time and part-time positions
About CALHN
At Central Adelaide (CALHN), we’re shaping the future of health through excellence in clinical care, research, and innovation. As South Australia’s largest health network, we deliver exceptional, safe and connected healthcare - for our patients, our community, and our people.
With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best. Find out more about CALHN sites and services, our stories and the opportunities to be part of CALHN.
About the Role
AHP-3 Join CALHN as a Senior Clinician and play a vital role responding to mental health events in the community and police custodial settings alongside SAPOL. You will conduct mental health assessments, triage care, and coordinate safe outcomes for consumers and staff, including hospital transfers, detention under the Mental Health Act (2009), or use of community and non-government resources. Reporting to the Team Manager of Western Community Mental Health (Port), you will lead, implement and evaluate quality mental health services, optimise patient outcomes, provide clinical leadership, and support less experienced staff within a dynamic, multidisciplinary team.
RN-3 Join SA Health as a Nurse Consultant and provide expert mental health nursing care while leading and supporting your team. You will deliver direct care, guide nurses, and coordinate projects that enhance consumer outcomes. Working within national standards, you will oversee comprehensive care, address practice gaps, and provide education, counselling, and group support. Through collaboration with multidisciplinary teams and non-government organisations, you will contribute clinical expertise to improve recovery and wellbeing for consumers while fostering a culture of excellence and professional growth.
Qualifications
See role descriptions
Why You’ll Love It Here - CALHN benefits that matter
We know that a great career is about more than just the work you do, it’s also about the support you receive. At CALHN, you’ll enjoy :
Salary packaging – up to $9,010 for living expenses + $2,650 for meals & entertainment + pre-tax super & novated lease options
Safe connections – be part of a culture of safety and connectivity, focusing on outcomes and continuous improvements
Recognition & growth – celebrate success and explore opportunities across CALHN’s many sites
Professional development allowance - with structured development support
Flexible work options – speak to us about flexibility options for this role to suit your lifestyle
Paid leave – with leave loading for rest and recharge
Health & fitness perks – discounted access to Fitness Passport & free flu vaccinations
Wellbeing support – Employee Assistance Program for you & your family
Diversity & Inclusion
We’re committed to building an inclusive workplace where everyone feels safe, respected, and supported. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally diverse backgrounds, and LGBTQIA+ communities.
Application Information
Please refer to the role description for essential educational/vocational qualifications that may be required
Appointment will be subject to satisfactory Criminal History Clearances and compliant immunisation screening as indicated in the role description.
Curious about this role?
Connect with
Erin Pitts, Team Manager, Port Team, WCMHC
Phone: 0478 279 219
E-mail: Erin.Pitts@sa.gov.au
Apply Now
Applications close: 11:55 pm, Sunday, 12 April 2026
Job Ref: 931926
Go to the SA Health Career Website for how to apply, and Australian and International applicant guidelines for more information
Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position
Advertised: 26 Mar 2026 Cen. Australia Daylight Time
Applications close: 12 Apr 2026 Cen. Australia Standard Time
