Wedding Flowers Consultant (Sales/ Client Experience)
Job Description
Sales and Client Experience
Nonie’s Floristry is looking for a friendly, organised and confident Wedding Flowers Consultant to assist with wedding enquiries and prepare client quotes.
This is a six month independent contractor role, with the potential to extend based on performance and business needs. The role is primarily work from home and all client communication is conducted by phone, email and text.
Hours
Tuesday: 3:00 pm to 7:00 pm
Wednesday: 3:00 pm to 7:00 pm
Saturday: 10:00 am to 1:00 pm
This many vary and we are flexible.
Contractor Rate
$25 per hour + 2% commission on sales.
The successful applicant will be engaged as an independent contractor and will be responsible for managing their own tax, superannuation and contractor obligations.
About the Role
Most clients will have already provided their wedding details through our online enquiry form, including their wedding date, venue, colour palette, estimated requirements and budget.
Your role will be to review the information provided, contact the client by phone to verify and confirm their details, recommend suitable items where required and prepare an itemised quote using our existing templates.
Key Responsibilities
Review wedding enquiries submitted through our online form
Call prospective clients to verify and confirm their wedding details
Ask any additional questions needed to prepare an accurate quote
Discuss floral options, styling items and suitable recommendations
Prepare and send itemised quotes using our templates
Respond to client questions by phone, email and text
Follow up on quotes and assist with converting enquiries into bookings
Update quotes when clients request changes
Maintain clear and accurate client records
Communicate important client details to the Head Florist and business owner
Provide clients with a warm, professional and helpful experience
Preferred Experience
The ideal applicant:
Is a florist, has studied floristry or is currently studying floristry
Has an understanding of wedding flowers, floral arrangements and event styling
Has experience in sales, customer service, weddings or events
Is confident speaking with clients over the phone
Has strong written communication skills
Is organised and has excellent attention to detail
Can work independently and consistently follow up with clients
Is comfortable using email, spreadsheets, online forms and quote templates
Has access to a reliable computer, phone and internet connection
This role may suit a florist looking for additional income, someone currently studying floristry or an experienced wedding professional seeking flexible work from home hours.
About Nonie’s Floristry
Nonie’s Floristry is a Sydney based wedding and events florist specialising in fresh and premium silk florals, candles, styling, draping and custom floral installations.
We are a growing family operated business focused on creating beautiful events and providing clients with a personalised and supportive experience.
How to Apply
Please email your resume and a short explanation of why you would like the role to:
[email protected]
Applicants with floristry experience are encouraged to include examples of their work or a portfolio.
Pay: $25.00 per hour
Benefits:
Work from home
Work Location: Hybrid remote in Wentworth Point NSW
