Sales Support / Account Executive
Job Description
JJob Title: Sales Support / Account Executive
Department: SalesReports To: Director of Sales
Location: [On-Site]
Employment Type: [Full-Time]
Job Summary:
The New Flat Rate (TNFR) is seeking a high-performing, self-starter Sales Representative to join our results-driven sales team. In this role, you'll be responsible for driving customer acquisition through product demos, lead acquisition and conversion, obtaining referrals and exceptional relationship-building.
You’ll begin with intensive training by working in a Sales Support capacity - quickly moving to Sales Representative – within three months.
We’re looking for a self-motivated, energetic closer who can deliver consistent performance and hit daily, weekly, and monthly sales targets. This role is ideal for someone who thrives in a fast-paced environment and takes pride in exceeding expectations.
This is very much an individual role where your natural, thriving zone of competition works well because you will achieve and excel beyond your personal goals while still contributing to a team and enjoying collaboration.
Key Responsibilities in Sales Support:
Desired skillet includes - positive phone presence, experience in cold and warm outbound calling, proficient in Microsoft Office programs, familiarity with HubSpot or similar CRM, typing speed of 50 wpm minumum.
Front line follow-up/booking sales demos and appointments
Including texting/email/phone communications
Use Zoom for phone calls/video communication
Use AI outbound auto-dialing system
Minimum of 80 outbound calls daily
Contacting leads from ads and tradeshows; consistently following-up to schedule demos for sales department
Track sales department calendar
Reschedule/delay meetings as-needed
Use of HubSpot CRM, Google Calendar, Calendly
Follow up with phone calls and emails on non-sold leads to resend through sales funnel
General question answering
Advanced techniques in communication
Attend weekly team trainings and daily huddles
After completing your training in the Sales Support Role, you will be advanced to Sales Representative where you will:
Conduct a minimum of 3 product demos per day with prospective customers.
Maintain a 40% closing rate on qualified opportunities.
Close a minimum of 1 sale per day, contributing to team and company revenue goals.
Follow up on inbound leads and actively engage in outbound outreach to maintain a healthy pipeline.
Understand and communicate TNFR’s value proposition clearly and effectively to various customer personas.
Utilize CRM tools [Hubspot] to manage leads, log activities, and track opportunities through the sales funnel.
Collaborate with marketing and support teams to optimize lead quality and customer onboarding.
Continuously improve sales tactics through coaching, training, and feedback loops.
KPIs & Performance Expectations:
Demos Per Day: 3 minimum
Closing Rate: 40% or higher
Sales Per Day: 1 minimum
Pipeline Management: Timely and accurate updates within the CRM
Follow-Up: Prompt, consistent follow-up to move prospects to decision
Qualifications:
2+ years of experience in a sales role, ideally in B2B, SaaS, or service-based sales.
Proven track record of meeting or exceeding sales targets.
Strong verbal and written communication skills.
Comfortable with Zoom, online demos, and digital sales environments.
CRM proficiency (e.g., HubSpot, Salesforce, or similar).
High-energy, coachable, and self-motivated team player.
Willingness to conduct sales demos as-needed outside the typical 8-5 day.
Preferred Experience:
Experience selling into the home service or contractor industries.
Familiarity with value-based selling or consultative sales approaches.
Understanding of The New Flat Rate model or similar pricing systems.
Why Join TNFR?
At The New Flat Rate, we’re not just selling a product—we’re transforming the way service businesses operate. As a Sales Representative, you’ll be a frontline driver of that mission, with clear goals, a supportive team, and the tools you need to succeed. If you’re a closer who thrives on challenge and impact, we want you on our team.
Benefits:
Base salary plus uncapped commission
Major medical insurance
Vision and dental coverage
Paid time off (PTO) plus paid holidays
401(k) with company match
Child care contribution plan
Cell phone reimbursement
Gym membership reimbursement
Continuing education allowance
Positive, team-focused culture
Opportunities for growth and advancement
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Application Question(s):
Why are you a sales professional? What sets you apart?
Work Location: In person
