Virtual Customer Care Executive Jaipur

Jaipur, Rajasthan

₹1,44,500 - ₹1,58,+50 a year

Job Summary
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WORK FROM HOME OPPORTUNITY FOR NO.1 E-COMMERCE MNC!
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Customer Service Associate- VCS- India:

Virtual Customer Service (VCS) - It is a ‘Work from Home’ model for this E-Commerce giant. VCS associates

are expected to work from a home location approved by our client for all scheduled hours. It is the

responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at

home location so that associates can deliver their best in terms of productivity and quality.

Responsibilities and Duties

Job Role-

Ability to empathize with and prioritize customer needs

Demonstrates interpersonal skills with a diverse customer base

Demonstrates conflict resolution, negotiation, and de-escalation skills

Demonstrates ownership to resolve challenging customer issues, escalating when necessary

Ability to determine customer needs and provide appropriate solutions

Qualifications and Skills

Minimum qualification is 10 + 2/ Any graduate

Shifts: Rotational

Salary Range: Min- Rs.1,44,500 p.a.; Max- Rs.1,58,+50 p.a.

Benefits: Internet Service Allowance , Overtime , Meal Card

Job Type: Full-time

Salary: ₹144,500.00 to ₹158,+50.00 /year

Experience:

work: 1 year (Preferred)

Customer Service: 1 year (Preferred)

Education:

Higher Secondary(12th Pass) (Preferred)

Language:

Hindi,English (Preferred Read more