Verified Job
Receptionist
Village Administrator
Receptionist
#544143
Remote / WFH
Job Description
Join our warm, supportive community and build a rewarding career with us.
About Us
With over 75 villages and more than 17,000 residents nationally, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.
Your Day on a Page
Keperra Sanctuary in Brisbane is currently seeking an enthusiastic, committed and customer service focused Village Administrator to join their team on a full-time basis. The shift will be Monday to Friday, 8:30AM- 4:30PM.
Your role will involve providing first-class client facing experience to our residents and visitors. Your bubbly and outgoing personality coupled with a proactive and modern approach to Village Administration tasks will provide invaluable support to both the Village Manager and Assistant Village Manager and to the successful delivery of village services to the residents.
At Keyton, we are one team, and our Village Administrator will embody our values every day. Your key accountabilities in this role will include:
Connect as One Team
Act as a liaison with contractors, fostering effective communication and collaboration
Interacting with residents and providing support on various village projects
Prepare the monthly bus schedules
Prepare the village newsletter
Be the face of our reception and proficiently answer calls and direct to the relevant departments
Realise Opportunities
Identify and address the needs of residents and visitors promptly, providing solutions and support.
Assist the maintenance coordinator to ensure continuous upkeep of the village
Make Room for Kindness
Deliver exceptional customer service and actively contribute to creating a sense of place in the village
Maintain resilience and effective time management while always keeping a positive and professional attitude
Find the Fun
Maintain a cheerful and positive demeanour, contributing to a lively and enjoyable environment
Proficient at planning and executing events and village wellbeing programs
Who You Are
The successful candidate will have the following:
Exceptional front of house and reception experience
Demonstrated administration experience
A good knowledge of Microsoft Office (Outlook, Word, Excel)
Excellent verbal and written communication skills
A professional, proactive, can-do attitude
Level 2 First Aid Certificate (or willing to complete)
Perks & Benefits
Competitive hourly rate with excellent company benefits and discounts on offer
Opportunities for continuing development
A supportive and friendly work environment.
The chance to make a real difference in the lives of our residents.
4x Wellbeing Days per year (pro-rated for part-time employees), one per quarter. That’s almost an additional week off in addition to your annual leave!
Fitness Passport for you and your family
Onsite parking
Ready to join the fun?
If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you!
Apply now and be a part of something truly special.
You will need to complete a Police Check & will be required to receive an annual flu vaccination between the months of May-October, with evidence prior to joining.
At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, ****** orientation, disability, ethnicity, race, age, religion, social background.
About Us
With over 75 villages and more than 17,000 residents nationally, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.
Your Day on a Page
Keperra Sanctuary in Brisbane is currently seeking an enthusiastic, committed and customer service focused Village Administrator to join their team on a full-time basis. The shift will be Monday to Friday, 8:30AM- 4:30PM.
Your role will involve providing first-class client facing experience to our residents and visitors. Your bubbly and outgoing personality coupled with a proactive and modern approach to Village Administration tasks will provide invaluable support to both the Village Manager and Assistant Village Manager and to the successful delivery of village services to the residents.
At Keyton, we are one team, and our Village Administrator will embody our values every day. Your key accountabilities in this role will include:
Connect as One Team
Act as a liaison with contractors, fostering effective communication and collaboration
Interacting with residents and providing support on various village projects
Prepare the monthly bus schedules
Prepare the village newsletter
Be the face of our reception and proficiently answer calls and direct to the relevant departments
Realise Opportunities
Identify and address the needs of residents and visitors promptly, providing solutions and support.
Assist the maintenance coordinator to ensure continuous upkeep of the village
Make Room for Kindness
Deliver exceptional customer service and actively contribute to creating a sense of place in the village
Maintain resilience and effective time management while always keeping a positive and professional attitude
Find the Fun
Maintain a cheerful and positive demeanour, contributing to a lively and enjoyable environment
Proficient at planning and executing events and village wellbeing programs
Who You Are
The successful candidate will have the following:
Exceptional front of house and reception experience
Demonstrated administration experience
A good knowledge of Microsoft Office (Outlook, Word, Excel)
Excellent verbal and written communication skills
A professional, proactive, can-do attitude
Level 2 First Aid Certificate (or willing to complete)
Perks & Benefits
Competitive hourly rate with excellent company benefits and discounts on offer
Opportunities for continuing development
A supportive and friendly work environment.
The chance to make a real difference in the lives of our residents.
4x Wellbeing Days per year (pro-rated for part-time employees), one per quarter. That’s almost an additional week off in addition to your annual leave!
Fitness Passport for you and your family
Onsite parking
Ready to join the fun?
If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you!
Apply now and be a part of something truly special.
You will need to complete a Police Check & will be required to receive an annual flu vaccination between the months of May-October, with evidence prior to joining.
At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, ****** orientation, disability, ethnicity, race, age, religion, social background.
