Video KYC Verification

Apply through Indeed or send your resume to melroy.soares@idfy.com or +91-XXXXXXXXXX

Exciting Opportunity: VKYC Verification Specialist at IDfy in Marol, Andheri

Details:

Job Title: Executive-Operations
Job Role: VKYC Verification Specialist
Location: Marol, Andheri (Work from Office)
Working Days: 6 days a week (Rotational off)
Shifts: 24*7 rotational shifts
Eligibility Criteria: Any Graduation, HSc with a minimum of 2 Years of experience can also apply.
Experience: 0 to 7 years (max)
Interview Process at IDfy:

Aptitude Test - Round 1 - Round 2 (All face-to-face interviews)| Marol, Andheri
Responsibilities:

Conduct video calls with customers to verify their identity and documents.
Follow standard operating procedures and compliance guidelines while performing VKYC procedures.
Communicate effectively with customers to guide them through the verification process and address any concerns.
Ensure accuracy and completeness of documentation and information collected during the VKYC process.
Collaborate with other teams, such as compliance and customer service, to ensure smooth operations.
Skills Needed:

Excellent communication skills.
Strong attention to detail.
Knowledge of KYC regulations.
Comfortable with video conferencing and digital tools.
Customer service orientation.
Ethical conduct and confidentiality.
Adaptability to changes.
Join our dynamic team at IDfy and play a pivotal role in revolutionizing the VKYC process! If you're ready to take on new challenges and contribute to our mission of seamless customer verification, apply now and be part of our exciting journey.

We look forward to welcoming you to IDfy!

Job Types: Full-time, Permanent

Pay: ₹19,000.00 - ₹35,000.00 per month

Schedule:

Day shift
Application Question(s):

Current in hand monthly salary ?
Are you comfortable with video calling ?
Rate your English on a scale of 1-5
Expected in hand monthly salary ?
Do you have your relieving letter(if applicable)
Are you comfortable with 24*7 rotational shifts?
Education:

Higher Secondary(12th Pass) (Preferred)
Work Location: In person

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