Sales Processor (Back office)

Major Responsibilities:

Order Processing: Accurately enter and process customer orders into the system, verifying details such as product availability, pricing, and customer information.
Order Verification: Review order information for accuracy and completeness before processing.
Customer Communication: Communicate with customers regarding order status, delivery timelines, and any issues or discrepancies.
Coordination: Collaborate with other departments (sales, customer service, inventory, logistics, dispatch) to ensure smooth order fulfillment and timely delivery.
Documentation: Maintain accurate records of orders, including tracking information and any relevant documentation.
Problem Solving:Resolve order discrepancies, address customer inquiries, and escalate issues as needed.
Reporting: Generate reports related to order processing, inventory, and other relevant data.
Looking at somebody with 2+ years of experience in similar role.

Mandatory skills:

MS Excel
Should be able to communicate with multiple departments
Go-getter and confident.
Working days: Monday to Saturday 10am to 7pm

Office location: Andheri East, 15 min walk from railway and metro stations.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Leave encashment
Schedule:

Fixed shift
Application Question(s):

Mention your current salary and notice period here!
Experience:

total: 2 years (Preferred)
Work Location: In person Read more