Van Hire Administrator
Job Description
We’re looking for a reliable, organised and proactive Van Hire Administrator to join our growing team.
You’ll be responsible for ensuring the smooth day-to-day running of our van hire operation, providing excellent customer service and keeping everything organised behind the scenes.
Key Responsibilities
* Managing van hire bookings and entering all reservations onto our booking system.
* Liaising with customers in person, over the phone and via email.
* Managing and processing traffic fines, parking charges and penalty notices.
* Preparing vans for collection and ensuring all vehicles are cleaned and presented to a high standard.
* Completing vehicle check-in and check-out inspections.
* Keeping accurate records and updating administrative systems.
* Coordinating vehicle availability and scheduling.
* General office administration and supporting the wider team as required.
What We’re Looking For
* Excellent organisational and time management skills.
* Strong communication and customer service skills.
* Good attention to detail.
* Confident using computers and learning new booking systems.
* Ability to work independently and prioritise workload.
* A positive, can-do attitude with a willingness to help wherever needed.
* Previous administration or customer service experience is preferred but not essential.
What We Offer
* Competitive pay (depending on experience).
* Friendly and supportive working environment.
* Opportunity to grow with a fast-expanding business.
* Varied role with plenty of responsibility and no two days the same.
Working Hours: This role is for 4 days per week, consisting of:
- 3 week days
- 1 Saturday
To support a healthy work-life balance, you’ll receive one Saturday off a month
If you’re organised, enjoy working with people and thrive in a busy environment, we’d love to hear from you. Apply today with your CV.
Pay: £19,827.60 per year
Benefits:
Company pension
Free parking
On-site parking
Sick pay
Work Location: In person
